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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2424 reviews 62%
4 star 908 reviews 23%
3 star 122 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Kevin H.
5 out of 5
8/14/2021
Tom is great, very knowledgeable about the Ford lineup.
Diane M.
5 out of 5
8/14/2021
Everyone was very friendly and extremely helpful, very satisfied with their service.
Michael M.
4 out of 5
8/14/2021
Great service. Known Tom 4 long time. You're lucky to have him as an employee
Marquez R.
4 out of 5
8/13/2021
The quick line was awesome
Paul A.
5 out of 5
8/13/2021
Tom is completely awesome and took care of things even faster than we ever expected and made a couple calls to make sure we were taken care of really appreciated the extra efforts give him a raise!
David G.
5 out of 5
8/12/2021
Great service and quality work!
Thomas B.
5 out of 5
8/11/2021
Thank you.
Christopher B.
5 out of 5
8/11/2021
John has taken care of my vehicles for many years. I am confident he will continue to do so for many more years. Thank you
Robertson G.
5 out of 5
8/10/2021
Good job
GREG L.
4 out of 5
8/10/2021
Check in lady is great
DEB B.
4 out of 5
8/10/2021
Greeted me held the door and smiled when they took my money. Very quick service in and out. Excellent
TIMOTHY K.
4 out of 5
8/9/2021
Joe is the best!
Stan P.
3 out of 5
8/7/2021
So far I'm satisfied with the dash it's working fine as far as I can tell the other thing I have not tried is the light situation
Robert F.
5 out of 5
8/6/2021
Very good service everyone was very respectful and did a very good job on my car I’m very satisfied thank you
Thomas S.
1 out of 5
8/6/2021
Not completely satisfied. My rear windows are still non functional. A new wiring harness was ordered but no ETA was provided.
Jerald S.
4 out of 5
8/6/2021
They were able to get me in and fix the problem
Celetta M.
3 out of 5
8/6/2021
Excellent Service. Will be returning soon!
Joseph R.
2 out of 5
8/5/2021
I thought $538 in labor for $574 worth of parts was excessive to say the least. I feel like I was raked over the coals big time. Next time I will definitely shop around because I know I can get a better price than what you charged me.
Matthew W.
5 out of 5
8/5/2021
Bob Thomas Ford is always great with customer service! True Pros!
John W.
1 out of 5
8/5/2021
Number one you guys raised the labor price $5. And for $5 I didn't get my tire pressure corrected because I have a low tire pressure indicator and I had grease smear on my driver door that I had to clean

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