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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2424 reviews 62%
4 star 908 reviews 23%
3 star 122 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
SHERMAN J.
3 out of 5
10/15/2021
I was really surprised at the wait Time,, 30 minutes flat..walked over to Arbys got Breakfast,came back sat in the lobby 15 minutes, next thing I now my car was done.i was really surprised..Thank You FORD..
CODY W.
4 out of 5
10/15/2021
Got an oil change and they picked up my car and brought it back was very easy.
AMANDA T.
4 out of 5
10/14/2021
The staff at Bob Thomas Ford North delivers excellent customer service. They took extra time to listen to and address my concerns about my car.
SMAIL M.
5 out of 5
10/14/2021
Thank you
Diane M.
5 out of 5
10/13/2021
Excellent care and service!
Cathy G.
5 out of 5
10/13/2021
Michelle was very courteous n professional
Michael A.
5 out of 5
10/13/2021
Excellent service every time I have been there!
Ttg Equipment.
5 out of 5
10/13/2021
Michelle is very pleasant and works hard to satisfy the customer. You have a great team. Keep up the Good work. Thank you, Dave Troxe TTG Equipment.
Marjorie H.
5 out of 5
10/13/2021
Well done, as always!
Mike L.
1 out of 5
10/13/2021
Grease on hood and driver side post and tires were over filled one had 44.5 psi
Reginald S.
4 out of 5
10/13/2021
You have serviced our F53 chassis for several years and fixed the few little problems. No fuss... Thank you
Kelly W.
2 out of 5
10/13/2021
I would say an eight or nine out of 10 so overall great experience just a little bit expensive for what got done.
Earl W.
4 out of 5
10/12/2021
Great service didn’t have to wait on my vehicle long very friendly staff
Donna M.
5 out of 5
10/12/2021
Service on my 2017 Escape was done in good time. Everyone is especially professional and friendly
Tim W.
5 out of 5
10/12/2021
Have always been very happy with service
Alex R.
1 out of 5
10/12/2021
Lack of overall communication, two visits to complete, part supply issues, shuttle took over 40 minutes
Randy W.
5 out of 5
10/9/2021
Fast service !
Robert P.
5 out of 5
10/8/2021
Very friendly and efficient work Thank you
Arianna F.
2 out of 5
10/8/2021
My check engine light literally came on as I was driving it home from the dealership. The people were super nice and great but it took forever to get stuff done and now there’s just more problems so I don’t really understand.
Carl S.
1 out of 5
10/8/2021
I got my truck home and it was still leaking. I will be contacting you next week to determine when I can bring it back it to fix the issue.

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