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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2424 reviews 62%
4 star 908 reviews 23%
3 star 122 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Kathy O.
4 out of 5
10/25/2021
Bob Thomas is the best dealer and has the greatest service dept people that is why I will continue to buy my vehicle at their dealership
Robert H.
5 out of 5
10/25/2021
Good job,thank you.
Tracy C.
4 out of 5
10/23/2021
Bob Thomas Lincoln understood my situation and completed the transmission hose work quickly
Chase P.
1 out of 5
10/23/2021
They were fast with their service but when I expressed my concern with another issue, he literally just said we can’t get you in til The first week of December. He didn’t ask any questions or anything. I expressed my warranty was up soon and he didn’t seem to care.
Lydia R.
4 out of 5
10/23/2021
I was happy with the short time frame and the work.
Jason C.
5 out of 5
10/22/2021
As always, John did a great job!
Todd W.
5 out of 5
10/21/2021
Great Work from the Bob Thomas team.
Herman B.
5 out of 5
10/21/2021
Thank you
Greg And.
4 out of 5
10/21/2021
Fast service, friendly staff!
Ronald H.
3 out of 5
10/21/2021
Every thing was premium
Leslie C.
5 out of 5
10/20/2021
Love the service
John M.
5 out of 5
10/20/2021
Great service with little wait time
Terry H.
5 out of 5
10/20/2021
Tom always gives us great service and he is the reason we keep returning to the service department.
Melanie G.
4 out of 5
10/20/2021
I will choose Ford again
DOYLE F.
5 out of 5
10/19/2021
Everyone is very nice. The service was done quickly.
Media Com.
5 out of 5
10/19/2021
Great job on the sev get right in and out
Kent J.
5 out of 5
10/19/2021
Tom Spencer did a great job on my Escape and it’s not Kent, it is Nancy’s Escape, are you able to change the number to ****-****-xxxx Thank you Nancy Jordan
Steven S.
5 out of 5
10/19/2021
Happy with all employees that I dealt with!
Stephen J.
5 out of 5
10/19/2021
Always trust my vehicles to BT service. They do a great job, very friendly people.
Vincent P.
5 out of 5
10/18/2021
Great service

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