Appreciated our request for who we didn't want to work on it.
Happy with my service today
Oil change. Always do business with BT. Easy in easy out. Counter service tech. Greeted me before I got out of my car. Good job .n
Everyone was very friendly
Thank you Joe and your crew. The vehicle finally feels like it's running the way it should! Final test will come with attached cargo trailer, crossing the mountains in Arkansas.
Your team is the greatest!
Tom was courteous and helpful. Service was done quickly and efficiently.
Simple oil service, have used your dealership for years. I drive 100 miles to you to service my car No more, the lady trying to put oil in my engine sprayed oil all over my engine compartment and that’s what it looks like tonight. It was on the outside fenders on the driver door oil hand prints took drove the car to another building and tried to power wash the engine bay just making a bigger mess John never said a word to me and I’m trying to straighten this mess out very disappointed as it will always look like this. Nothing was professional with this woman she just walked away. I took it to a car wash to get the oil off the outside immediately.
Joe was extremely accommodating with helping fix my 1999 E-350. I was traveling from Wisconsin to Ohio when the check engine light came on. I was on a tight schedule and time was of the essence. Joe was able, with the mechanic help to get me back on the road again. Bi the as able to make it to my scheduled appointment!
I am very grateful for Joe and your Ford dealer ship.
ps. Thanks Tremendously!!
Philip B
John and Travis were very patient and explained things very thoroughly.
Tom was professional and courteous.
Tom has always been great at making everything work for me and he has been a pleasure to work with.
Tom was very good very professional Got my vehicle in-and-out in no time
The lube tech that worked on my car was the slowest mechanic I have ever seen. She had a bad shoulder, so she basically worked with one hand, but the shop manager should have at least helped her rotate the tires. She also walked very slow, like she had no interest being there. I asked for everything to be checked and all I got was rotated tires and oil change. It took a full hour for the car to even get in the door, let alone 45 minutes on the lift.
Did a great job and was nice
Outstanding service as always!!
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