Normally I get works, forgot to mention that to the gentleman, but he didn't bother to ask either. Only received a oil change and basic once over.
If I'm paying $160 plus tax for a diagnostic on my truck I would think I would get a printed report on ALL that was found, not just an estimate on what the repairs would be. I had to ask what the codes that justified the repair.
Scheduling was a breeze, the shop manager Joe was courteous and insured that the scheduled appointment would go smoothly which it did. Thank you.
Great service & quick turnaround. Got to talk with Tim K. & Mike T., always a good experience at Bob Thomas Ford.
Mike C.
Excellent and quick service.
I’m not sure if Tom was the gentleman who picked up my car ad brought it back because I only saw him once, but if so, he did a great job with delivery of the rental and also when he picked it up again. I appreciate the excellent service.
This was my first time at this dealership, everyone was so nice from the time I called to make my service appointment, greeting me when I pulled it in, the service guys, the check out lady and the lady wishing me a great day when I left. It was super fast and very convenient. Thank you all for great custom service!
Always quick in and out and do not try to do unneeded work
Joe, was very nice and friendly, and he made sure my problem was fixed and taking care of in a timely manner.
Take good care of that man, he knows what he's doing!
Tom explained the situation well
They are already working on it. They are putting paint on the car tomorrow on the spot that they forgot to paint.
Jarrett did an awesome. I will always trust Jarrett to work on my car.
The mechanic got my car in right away for the works. It was done in about an hour and everything seems good.
Fantastic job, the truck looks great.
Employees are very professional,but also friendly. John always has a smile to welcome me
Tim Kiefer is beyond professional, kind and has amazing customer service skills, as well as painting skills.
His team has always treated us well and professionally.
David and Marlene L
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