Easy in easy out, quick service. Same folks working on my vehicle, I like that tell's you something.
Job well done! Thanks to Nick & Truman!! We appreciate your service!!
Tom took really good care of me. I would rate him, on a scale of 1 - 5, a 10. I really like doing business with Bob Thomas North.
He's never let me down, and he's always able to tell me exactly what my cars need and why, and he can break it down into what I can understand, since I'm not fluent in car-speak. In short, I trust him.
I work for the company and I did the recall. I appreciate my employer and the ability to repair the vehicles that come to me. I've learned a lot in my time with the company and plan to continue to learn more and bring my vehicles to this dealership. Thank you!
Work was timely and have no issues. Thank You
Quick, thorough, efficient service as usual!
JC and the whole team always take care of of my vehicles.
John answered my phone call early in the day stating the team would gladly accommodate my vehicle getting a last minute oil change+tire rotation. Upon showing up 30 minutes before the time cut off for the day, John was busy checking two other cars in but made it a point to acknowledge me(which I am a service advisor as well) so this was meaningful to have the guest feel acknowledged. He got my information and checked my vehicle in and only took about a hour, so for my first time visiting this Shop I was very pleased, no need to improve on anything!
I always trust my F150 to the service department. They always do a 1st class job.
Everything was super, runs great looks great.
It was quick, and affordable!!!
I like John very much, he's very personable, but the waiting area is deeply uncomfortable and the cashier is never particularly pleasant. Additionally, I do not like that I can't use a credit card without being charged a service fee - that should be absorbed by the business as a cost of doing business. And then when I paid with cash, the cashier held it up to the light to make sure it was real. Why make paying for a standard service so insulting?
Been going to you guys for years John has always been clear and upfront with me and if problems are found brought to my attention with solutions on how they can be fixed.. He is much appreciated!
**** Biddlecome was a phenomenal advisor and the Technician did a phenomenal job looking over my vehicle and making sure it was taken care of.
I received an itemized quote. I was charged about $600 more than my quote and didnt receive any additional service. The quote was misleading and deceitful.
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