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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1938 reviews 63%
4 star 678 reviews 22%
3 star 81 reviews 3%
2 star 190 reviews 6%
1 star 172 reviews 6%
Review Us
Elizabeth A.
1 out of 5
11/14/2023
Took almost 3 hours to get an olive change and tire rotation. Service is not as good as it used to be. Very disappointed ????
Catherine H.
5 out of 5
11/10/2023
Courtney was very helpful and very polite. Would love to work with her again. Thank you
Clifford V.
5 out of 5
11/9/2023
Thank you
Charles P.
5 out of 5
11/8/2023
Good prompt service! ????????????????????????
Scott L.
5 out of 5
11/7/2023
Excellent service!!
Nathan S.
5 out of 5
11/4/2023
Service was informative and fast. Thanks!
Susan F.
5 out of 5
11/3/2023
I always get great customer care at Capitol City Ford. Courtney provided the information needed for me to make an informed decision. I also received great customer service from Larry who took me home and picked me up.
Michael W.
4 out of 5
10/30/2023
Courtney is the best
James W.
4 out of 5
10/28/2023
Thanks Courtney .
TAMIKA J.
5 out of 5
10/28/2023
Thank you!
Samuel J.
5 out of 5
10/27/2023
Great job
Mary W.
5 out of 5
10/27/2023
Great job
Paul Y.
5 out of 5
10/27/2023
I traded my vehicle for a new bronco Thanks
Daniel P.
5 out of 5
10/27/2023
Thanks for getting me in so quickly for service.
Larry H.
5 out of 5
10/27/2023
Great service, thank you.
Heather E.
2 out of 5
10/26/2023
Feeling extremely ripped off by your dealership but Courtney is a great service adviser. Every time I come in your techs try to gouge us with huge expenses. Just had **** replaced there a couple weeks ago and ever since there has been a rattle from rear and there are 3 loose screws sitting under trunk carpet that were not there before **** replacement. I have lost complete trust in Capital City Ford
Thomas O.
3 out of 5
10/23/2023
I had fine service. I hope I don’t meet the awful person who forced me off the road.
Norman M.
5 out of 5
10/22/2023
Good service and communication.
Vincent M.
5 out of 5
10/21/2023
It was a very good experience. Service Rep. was pleasant and experience presentation was on point.
Samco Utility.
4 out of 5
10/20/2023
Courtney was great, took a vehicle in for recall repair and it was done on the same day, within a couple of hours.

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