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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1932 reviews 63%
4 star 677 reviews 22%
3 star 81 reviews 3%
2 star 190 reviews 6%
1 star 171 reviews 6%
Review Us
Mark E.
5 out of 5
12/30/2024
Thanks for courtesy car and I appreciate you fixing my car very satisfied with the help so far ….
Milton J.
5 out of 5
12/19/2024
The advisory Courtney Butler kept me informed just what was going on though voicemail can’t get better than that
Sharon B.
5 out of 5
12/18/2024
Outstanding Service
Donald T.
4 out of 5
12/17/2024
Just wanted to thank Steve and the tech for fixing our car running great
Amy S.
5 out of 5
12/14/2024
Steve is always great to work with!!
Sharon B.
5 out of 5
12/8/2024
Friendly Staff!
Gareth H.
5 out of 5
12/7/2024
Yes
Sandra E.
4 out of 5
12/3/2024
I appreciate the friendly service. The transportation back to the dealership was very much appreciated.
Nancy K.
5 out of 5
12/3/2024
Steve is very nice! I really enjoyed working with him.
Ronnie W.
5 out of 5
11/28/2024
Service rep , Steve , kept me well informed regarding repair
Jerome C.
4 out of 5
11/28/2024
Good Service
Amy S.
5 out of 5
11/27/2024
Steve has provided great service his entire career with Capitol Ford. He is my preferred choice when I bring my vehicles in.
Jon E.
2 out of 5
11/23/2024
The over all charge was completely to much. When a charge is this much the customer should be told ahead of time. This was completely out of the ball park. This is going to make me shop around for now on instead of having complete trust in your service department. I don’t mine paying for what a man’s work, but this service was over charged.
Amalia R.
4 out of 5
11/22/2024
????
Thomas G.
4 out of 5
11/22/2024
Always satisfied with Capital City Ford!
Mary K.
5 out of 5
11/21/2024
great job as usual with courtney
Dennis A.
5 out of 5
11/21/2024
Drew was very courteous and helpful as well as knowledgeable.
Jannie B.
5 out of 5
11/19/2024
Steve explained everything to me was very professional thank you
Charline G.
5 out of 5
11/14/2024
Steve was the best very pleasant to work with thumbs up for him
Fairley G.
5 out of 5
11/13/2024
I am very pleased and satisfied with the service that I received from the time I dropped my car off until the time I picked it up.Thank you for the ride home and then back to the shop again.Thank you.This was the most recent fire

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