Courtney always provides outstanding service, and keeps us bringing our vesicles to Capitol City. Great experience as always
Returned the truck with only an oil change completed. Manager said there was no exhaust leak, I walked outside the service area and started the truck only to hear a loud exhaust leak upon ignition. Truck still suffers from lack of acceleration. The idle is also bad. I would not recommend Capitol City Ford to anybody. They have wasted my time and money.
Very friendly fast service
The service was really good and fast and they were really nice thank you Ford
Steve always gives us great service!!!!????
I'm very pleased with the work that was done on my 2014 Ford Focus
Please educate the service managers in what is and what isn’t covered by warranty’s . I was told my issues was covered and then had an appointment scheduled, show up to the appointment 2weeks later and find out that my issue wasn’t covered by warranty. Wasting my time and the service department employees time .
Just got the truck out of the shop today and went to top off the gas tank and gas is once again spilling out of the top of the gas tank
Capital city Ford service crew, the phenomenal job meeting my needs and offer for a loaner car when they install installation of some components was gonna take longer than expected. Tremendous service..
Very professional and friendly. Keeps inform progress of repair. I feel confident that he is very knowledgeable in his position.
All is good and Steve is a great person to work with when you are getting your vehicle is getting worked on. Answered questions and be able to ask questions. Great person
It must have been a very short person servicing my truck when the job was complete. They parked my truck and my seat was all the way up to the steering wheel and I think it should have been moved back. My passenger seat was reclined all the way back for what reason I don’t know But they should’ve put it back how it was my lock for my wheels was not back in the glove box where it should have been.
Steve and his team did a great job. Even though they were busy, they took the time to help me and get my car repaired sooner than I expected. I am very pleased with the excellent service! Steve is friendly, helpful and professional. He took the time to explain what was needed and the reasons for what was needed. This is the kind of service that makes me glad that I am a Ford customer.
My vehicle needed a new transmission. The service we received was great. Steve was awesome to work with.
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