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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1943 reviews 63%
4 star 681 reviews 22%
3 star 82 reviews 3%
2 star 191 reviews 6%
1 star 172 reviews 6%
Review Us
Frederick S.
5 out of 5
5/28/2020
Good service like always!
Alan H.
4 out of 5
5/28/2020
Customer Service is Awesome as Usual! Thank you Melendez Teresa!
Karen J.
4 out of 5
5/28/2020
Very quick, like done in 20 min. Car has peppier takeoff every time.
VICKIE Y.
5 out of 5
5/28/2020
Very pleased!
Elizabeth D.
5 out of 5
5/27/2020
Capital City Ford is family to me. When I buy my next vehicle it will be from Capital City Ford. Thank you
Mike Or.
4 out of 5
5/26/2020
Work was done Earlier than expected????
Rubisela R.
2 out of 5
5/26/2020
If you call to give a prize on something don't wait until the customer is in to tell them is a much bigger prize
Gene H.
5 out of 5
5/23/2020
Thank you guys you all keep it clean inside and out
William Edward.
4 out of 5
5/23/2020
Would like to have this car and my Ford e50 van work done here. Can you give me a deal?
Amber K.
1 out of 5
5/22/2020
I seem to have to bring my truck back 2 times for each problem that I have. I bring it in an Im told it is fixed, I drive off and it is not fixed. So I have to bring it back to get it fixed. Every single problem.
Michael W.
5 out of 5
5/22/2020
Well done.
Caroline K.
5 out of 5
5/22/2020
Teresa. Was well info and gave great customer service.
Sherrie L.
5 out of 5
5/22/2020
Fabulous service!
Darryl G.
5 out of 5
5/21/2020
Great service I received the service department kept me informed about my car and I really appreciate that
David B.
1 out of 5
5/21/2020
Tech couldn’t duplicate the problem and service writer never contacted me as I had to call to get information as to the status of my vehicle. I was told the service writer had already taken off for the day.
Rosetta T.
4 out of 5
5/21/2020
Teresa was a very nice person to talk to with the issue that going on with my truck a good worker at ford
Jerry M.
4 out of 5
5/21/2020
Whole lot better than my last visit
Sandra N.
4 out of 5
5/20/2020
Since purchasing my Escape in October I have communicated with Cory a few times he has always been very informative, professional & pleasant to deal with
GARY A.
5 out of 5
5/20/2020
She was very professional and friendly
Brian B.
5 out of 5
5/19/2020
Always a good experience

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