Cory is very good at explaining everything. He is punctual in getting back to me. Cory is always patient with my many questions. He is very pleasant,
and he is one of the reasons I continue to do business with Capital City Ford! THANKS, CORY!
I only take my vehicle to the dealership due to their excellent service.
Always a pleasure taking our vehicles into Capital City Ford’s service department.
Always a pleasure taking our vehicles into Capital City Ford’s service department.
Cory was very helpful, he went as far as completing my rebate for me.
It why between my wife and I we have purchased 4 vehicles from Capitol City.
Fast and friendly service 4 stars Thank you
I really appreciate the service I have received from your dealership since I purchased my car from you.
Gayle was amazing to work with and she was very diligent and helpful in helping me understand the various issues with my car and how much they would cost.
Thanks for the quickness!
Happy Holidays!
April S
Gayle was very professional and I felt she was really glad I chose her dealership and made my trip in very pleasant- I was pleasantly surprised.
Thank you for having great employees.
Frederick J Beyne
Beyne Exteriors
Indianapolis
The customer service was great, everyone was very friendly however, I did ask for the ticking that I was hearing under my hood to be checked into and taken care of and they failed to do so. I’m sure just a misunderstanding and I’m also sure I will be a return customer but the ticking is still happening and was never resolved. All in all a good visit.
Cory is a super service employee! His people skills and problem solving skills are first rate. He always goes the extra mile. I appreciate his customer service.
Cory has great customer service skills. When I first called to tell him who I was, he already had typed the caller ID number in and had my account pulled up. For a big service dealership, that personal touch meant a lot.
I wasn't informed on what was going on with my truck until I made a phone call 3 days after drop off. I've had a serious problem with my fuel mileage and DEF system since my catalytic converter was replaced. Capitol city replaced def system and catalytic converter. My def system had not be operating right since initial said fix. Still isn't working proper,mileage per gallon is still off. The death wobble is still there that was supposed to be fixed as well. After a week in the shop I still had to keep in touch with what was going on with my truck. This has been an on going issue for a year now.
Gayle was awesome kept me updated
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