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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1943 reviews 63%
4 star 681 reviews 22%
3 star 82 reviews 3%
2 star 191 reviews 6%
1 star 172 reviews 6%
Review Us
Bruce H.
5 out of 5
9/29/2021
Great customer service and friendly smile.
Jimmy D.
4 out of 5
9/29/2021
The service writer was an assist to the dealership along with the Service manager Steve
Mark B.
4 out of 5
9/28/2021
c c ford nice staff
Monica H.
5 out of 5
9/28/2021
Ford service department is excellent. Everybofy is friendly and the facility is always clean. Corey was friendly,detailed and helpful. Keep up the good work
Tracy M.
5 out of 5
9/28/2021
Great Job????????????
Michael W.
4 out of 5
9/27/2021
Gayle is great
Roberta G.
5 out of 5
9/27/2021
I always receive excellent service at Capitol City Ford!
Anthony M.
1 out of 5
9/27/2021
Basically not fixed. Told to drive it around and see if anything else happens when the check engine light came on. Not gayle but Steve.. this vehicle has been nothing but problems since we bought it.
Eric H.
5 out of 5
9/25/2021
Everything was perfect. Done in a timely manner.
DAVID H.
3 out of 5
9/23/2021
I'm sure I'll be a return customer. And given that, can you do an alignment in my Excursion? Also, the key tumblers in the driver's door and the tail gate glass don't as the key can not be inserted. Can you repair that? If yes, might you provide an order-of-magnitude cost for those repairs and maintenance? Thank you, DAVID H
EBONY L.
5 out of 5
9/22/2021
Always great service and staff.
Sheddrick P.
5 out of 5
9/22/2021
Thanks Gayle for making me feel like I'm a part of you!!!!! You're always cheerful & you make me feel that my concerns are your concerns!!!!! Definitely a job well done
GREGORY J.
5 out of 5
9/22/2021
N/A
Dave L.
5 out of 5
9/21/2021
Very prompt and courteous service even w/o an appointment. Cory demonstrated very good customer service.
Barbara G.
5 out of 5
9/21/2021
I was satisfy with service and courtesy
Rhonda J.
4 out of 5
9/21/2021
I was just a spur of the moment tail light bulb needed and I was most appreciative of the effort of helping me with my issue. Thanks again for a job well done.
RICHARD B.
5 out of 5
9/21/2021
Thanks!
Cynthia P.
4 out of 5
9/21/2021
Great! Got me in and out pretty quick
DONNA R.
5 out of 5
9/18/2021
Awesome
Raymond Q.
1 out of 5
9/18/2021
There’s not enough room here to discuss everything that what bad about my experience.

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