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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2580 reviews 66%
4 star 821 reviews 21%
3 star 84 reviews 2%
2 star 230 reviews 6%
1 star 187 reviews 5%
Review Us
Kyle C.
4 out of 5
8/13/2020
I appreciate that you were able to service my car on very short notice.
Harold Y.
5 out of 5
8/13/2020
Steve was great; clear, concise and quick.
Deborah S.
5 out of 5
8/12/2020
The service guys are always awesome
Margaret R.
5 out of 5
8/12/2020
I have been going to Hartford Toyota since it was Brothers Toyota Kyle us very professional & very helpful. He set up my navigation system.
Customer J.
5 out of 5
8/12/2020
The customer service manager was great to work with!
Bhushan D.
5 out of 5
8/12/2020
Steve Elliot ***** Steve is great guy, very helpful and honest. He explains things very well and does an excellent job.
Andrea R.
1 out of 5
8/12/2020
My car is still showing up for low washer fluid. My receipt says it was checked, but clearly it wasn’t.
Elizabeth W.
5 out of 5
8/12/2020
Cesar was courteous, pleasant, and professional, and clearly an outstanding member of your team. I was very happy with my service.
Pasquale D.
1 out of 5
8/12/2020
1:50 minutes to changing a oil and i asked to see my car his not running well and to do that they charge $149:00 this his not service
Carmen V.
5 out of 5
8/12/2020
Thanks...
Audrey W.
5 out of 5
8/12/2020
I was very pleased with the professional attitude Cesar used to let me feel comfortable about the work done to resolve the issue on my car.
Noreen G.
3 out of 5
8/12/2020
1. I think you guys should vacuum inside of cars.
Mariela P.
5 out of 5
8/11/2020
Kayle was great. Easy to work with, knowledgeable, responsive
Israel A.
5 out of 5
8/11/2020
Good
Marjorie A.
5 out of 5
8/11/2020
Excellent service
Lori P.
2 out of 5
8/10/2020
Very unfriendly atmosphere Service men not informative Once my free service is done I won’t return Please don’t call me
Amy J.
5 out of 5
8/10/2020
Bo provided great updates. The information was very appreciated. My service was done efficiently and effectively. Thanks! Amy
David B.
2 out of 5
8/10/2020
Steve did awesome. He was the fourth person to ask me the same question and it took me 15 minutes to even see Steve. I provided all info when I made the appointment and I’m wondering why that info was not available when I pulled in.
Jordan L.
4 out of 5
8/10/2020
Completely satisfied with the service. I wish the part held up better to New England weather conditions but that is the manufacturers issue
Jeffrey W.
4 out of 5
8/10/2020
I also work in a service profession, Steve Elliott is friendly, listens to customers, gets the answers, follows thru on every aspect of auto service. Hartford Toyota is very lucky to have Steve on their team!! Sincerely Jeff Woods Toyota owner for 30+ years

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