Felix did not reach out to me as promised to me on my vehicle tiny dent. He was supposed to be discussed with service guy and confirm on appointment but nobody reached back to me yet. This is very disappointing experience. Please have your service staff reach out to me on this pending outstanding issue. Thanks.
Always a great experience
Janice was wonderful. She’s warm and friendly and brings true meaning to great customer service!!!
Janice is fantastic. Always great to work with.
Estoy muy contento y satisfecho con el equipo de trabajo del departamento de servicio de Hartford Toyota y con Bohdan Myta q fue mi service advisor con mi Highlander 2023 10k miles service thank you Bohdan Myta.
She is a excellent costumer service
Felix was a pleasure to work with.
Janice was very through but not very helpful when I asked more questions about what happened to my vehicle. I understand that is it a busy place but I have heard her from the waiting room while waiting for service and she has quite the attitude. Either she is over worked, isn't happy there, or both. Either way it isn't a pleasant experience.
Janice was very clear and professional with her communications.
It was the fastest service yet.
Hugo was able to give me printouts upon my request.
Thank you.
I had the worst experience ever!!
They have a very poor communications with costumers
I don’t think they will never seeing my $80.000 Tundra
ever again
Very unsatisfied !!!!
I am very happy with the service I received today. Thank you!
Janice kept me updated the entire time I was there
I had an appointment and pulled into the bay, not 1 person came to assist me although multiple made eye contact with me. A Woman working seemed annoyed that I even had pulled in ahead of another vehicle. It was definitely not a good first impression. Steve came over and asked if everyone was ignoring me and then helped me which I was grateful for.
Bo was very kind and helpful
Janice was very attentive in her service, I am very happy and would like to thank her for receiving great care and excellent service. ????
Felix is the consulate professional and addressed my concern in the most expedient manner. Much appreciate you, Felix!!!
Janice was excellent to work with - highly recommend
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