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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2580 reviews 66%
4 star 821 reviews 21%
3 star 84 reviews 2%
2 star 230 reviews 6%
1 star 187 reviews 5%
Review Us
Monique M.
3 out of 5
12/8/2020
Fast, friendly & no hassle, but I didn’t understand why they couldn’t check if my car needed a oil change.
Chetan B.
3 out of 5
12/7/2020
Appreciated.
Jacquelyn H.
5 out of 5
12/6/2020
She was very polite, she listened to me. She was wonderful!
Kirsten M.
4 out of 5
12/6/2020
Janice was great as was Chris in parts. As far as the other people I dealt with read email.
Silvana C.
5 out of 5
12/6/2020
The customer service skills of Kyle are good. Toyota Hartford Super Store has a great representation
Catherine M.
5 out of 5
12/5/2020
My car was done fast and the gentlemen that helped me was very friendly and helpful!
Jay W.
4 out of 5
12/5/2020
Ok thank u would like deal with Janice again for next service
Luis R.
5 out of 5
12/5/2020
Outstanding customer service ,very professinal and Careful .
Ann G.
5 out of 5
12/5/2020
Great job keeping me informed along the way and accommodating my request to check out a concern I had forgotten about when I dropped the car off. I appreciate the flexibility.
Susan G.
5 out of 5
12/5/2020
The service was completed and I was happy with the service advisor and the amount of time it took. I will always go back to Toyota Superstore for my Toyota!
Efstratios P.
5 out of 5
12/5/2020
Great team. Chip is the best
Daniel L.
5 out of 5
12/4/2020
Completely satisfied with Kyle’s Service. Thanks.
Eustace S.
4 out of 5
12/4/2020
Steve is so professional. I have complete satisfaction whenever he is my contact at Toyota. Thanks Steve.
Nicolas G.
5 out of 5
12/4/2020
Very happy with the job and the service department with Miss Janice
Shannon D.
5 out of 5
12/4/2020
Bohdan was great to work with!
Kimberly B.
4 out of 5
12/3/2020
im happy with with my experience with my service visit Steve was a nice guy ansewered any questions i had also explained things to me and i was in and out in a timely manner i appreciate the professionalism of your empkoyees
Luiza M.
5 out of 5
12/3/2020
He’s amazing!! He explained me everything what I needed to know. The service was very good!!
Elizabeth R.
2 out of 5
12/3/2020
Bo was pleasant but needs to be more familiar with what customer has as a warranty. To look into any MFG defects for Rav4 before telling a customer they may have to pay for it. Rav4 Radio clearly was mfg defect; blacked out and froze during cold weather. I did my homework b4 coming in & new it needed replacing. Also, had to come a second time for radio because the first time it was not resolved.
Judith V.
5 out of 5
12/3/2020
Excellent courteous service!
Kathy C.
4 out of 5
12/3/2020
The service department seems to operate very smoothly and I was out at a reasonable time.

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