This is the 1st time Dave was my service provider and will continue to ask that he be my service provider.
David was very informative and helpful!! Overall great experience
Service was excellent, Dave took good care of me and my vehicle.
I mentioned to Fred that I expected to receive from tire rotation since I purchased a set of tires from & had them installed by Newark Toyota World. Upon reviewing my paid receipt as I was leaving, I discovered that I had been charged for the tire rotation which have been free of charge. When I brought the error to Fred's attention he tried to blame me for not telling him about the free tire rotation on my car since I bought a set of tires from Newark Toyota World.
Rather than trying to blame me for not telling him about the free tire rotation as I tried to do so, I repeatedly told him I was trying to solve the problem & not to place blame for the mix-up until finally something clicked inside his head & he corrected the mistake which solved the problem.
Dave is the reason I come to you for all the work on my car.
Excellent services by Bill . Thanks , Bill
Luis explained the service done thoroughly.
Checked in to let me know how much longer before completed; that is exceptional service !
Dave was fantastic - thank you!
I bought the 2 oil change package which says the car wash is worth for $60 (4 washes) and when i go it gives the most basic one.
It is cheating!!!!
Completed faster than expected
Very quick and friendly service.
Courteous, friendly, professional, just a few adjectives to describe Fred!
Fred did an excellent job. No complaints. This was my first time to this service center and I didn't realize it's at a different location than the sales dealership. It would have been a nice reminder to be notified of this when I scheduled my appointment over the phone.
An absolutely awful experience
I paid for a tire rotation and the wheels that were covered in brake dust were still on the front and there were no marks that you'd normally see if someone were to take off the wheels. I'm pretty certain they didn't do a tire rotation
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