Under the circumstances of the coronavirus all your employees were great. All were very safe and most of all courteous the whole
Thank you again for the great experience at your services center.
I wait for few minutes and service was done very quickly fill like no waiting and get me out as soon as possible
Very pleased with how things went today, from the initial call when the kind receptionist said “we will take care of you” through the entire process. Today, I was proud of Toyota. Thank you so much
Thank for your time in installation of my remote start
Thanks for your service which was done sufficiently
Quick, courteous and very nice
I was not told that they were going to use synthetic oil for my car which cost more
And was never used on my car before. I should consulted with this first.
David was real nice and a pleasure to deal with.
I appreciated David’s immediate attention when I arrived and to all the protocol for the Coronavirus that was implemented. He understood that I did not want to stay for other items that could have been done today. I assured him that after the virus issues subsided, I would attend to them.
I also appreciated all that was done to separate seating in the waiting room. Thank you!
Quick and fast. Great service!
Cheryl was wonderful and patient.
They were very kind and was given immediate attention on the handling of my vehicle considering the present endemic situation.
Friend staff fast service
Al was amazing-always kind and very helpful. Staff understanding at checkout about my check due to an account hack. Been with Newark Toyota for 16 YEARS- not changing any time soon.????
Service advisor(Frank) was rushing from the starting. I don't know why. Is there any certain number of target does he need to to do???? At some point I dont understand what he is saying. I felt like he has some attitude. I have never seen anyone from this center like him before. He has to have some training to handle customers.
Dave was very informative and a gentleman.
Problem fixed same day I called.
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