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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2706 reviews 67%
4 star 894 reviews 22%
3 star 92 reviews 2%
2 star 203 reviews 5%
1 star 174 reviews 4%
Review Us
Mark M.
1 out of 5
3/21/2020
Took almost 4 months to get the tag which is fine but no communication., I had to call to Check status multiple times. When the tag finally came in they offered a free multipoint inspection, car wash and check and top off fluids. They preformed no inspection. They only topped off the windshield washer fluid and did a car wash. They didn't even check the oil!?
Paul G.
5 out of 5
3/21/2020
Thank you for taking care of my truck and getting it done in a timely manner. Great team and excellent service as always!!
Karen R.
5 out of 5
3/21/2020
Excellent detail service. Thank you.
Michael F.
5 out of 5
3/21/2020
Dave was courteous and helpful. He provided excellent customer service.
Oscar V.
5 out of 5
3/20/2020
Very good customer service. Thanks
Donovan B.
5 out of 5
3/20/2020
Dave was great! Courteous, attentive and knowledgeable! Very professional and pleasant!
Desiree W.
5 out of 5
3/20/2020
Thank you for such a quick stream lined process
Syed J.
4 out of 5
3/20/2020
Quick service and good response
James M.
5 out of 5
3/20/2020
Yes!!!! Certainly the only place we take our Highlander to for service.
Bruce P.
4 out of 5
3/20/2020
15000 check up, in and out very quickly
Rebecca O.
1 out of 5
3/20/2020
My only complaint is that there was 3 different stains on my seat and I’m not to happy about that
Robert And.
5 out of 5
3/20/2020
Dave is always friendly & takes good care of my car!!
Nimaleswaran T.
4 out of 5
3/20/2020
Good people I don't have to worry if I hand over my car to Luis Lopez Thank you
Susan T.
5 out of 5
3/20/2020
Dave is friendly and professional
Barbara M.
4 out of 5
3/19/2020
Thank you for the repair on my Highlander. We appreciate having Newark Toyota world going the extra mile to fix the radio head unit even though the car was out of the warranty period.
Delaware Neurosurgical.
5 out of 5
3/19/2020
Excellent customer service
Hendrik-Jan F.
2 out of 5
3/19/2020
It was overall good service. Two minor issues. First I received a text message to which I replied about timing of making payment over the phone. When the service manager called he had no idea about the text message. Second when the service manager calculated the price, he didn't check and thereby did not take into account a $50 credit I had. To be totally satisfied, those two points should not need to be mentioned by me.
Elizabeth M.
4 out of 5
3/19/2020
Trustworthy and reliable
Matthew V.
5 out of 5
3/19/2020
Absolutely the best! Made everything fast, easy, and smooth.
Michael P.
5 out of 5
3/19/2020
You guys are the BEST! Always quick courteous service at a fair price.

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