Your service is outstanding.
Easy as always. Thank you!
Thank you newark toyota world iam very satified with service 5 stars
The service was outstanding. The service coordinator was a terrific guy and ver helpful.
Great work and customer service from David!
Professional, courteous and knowledgeable. Notified me via text and phone when car was ready.
Repair appears to be fixed, but Mechanic forgot to tighten axle drain bolt, resulting in leaks in driveway. Had to tighten and add more gear oil.
David Wagner is a pleasure to interact with. Thanks!
Excellent and efficient service. Everything was completed in a timely manner. Chuck and staff were friendly, kind and informative about the services provided. Vivian H
You may call ****-****-xxxx
I always ask for Dave. I may have 20 questions at times and ask him more than once until I can understand. He is always very patient. I usually go when I know Dave will be there. I appreciate his patience.
Bill always takes care of me and my vehicles.
My arrival, service plan and Lyft ride home we’re all handled with calm perfection by Luis Lopez. It was a seamless transition from vehicle to home, and from home to the service location. Superb 5 Star service by Luis Lopez. Thank you!
Much better experience than last year, we hope you continue to do better as last year we noticed a significant decline in quality of work performed by Toyota Newark World.
When I called to schedule, I was told that if I got it in by 10:15, it would be 3-5 hours. I got it in at 10:00 and Luis said 5:00, which is 7 hours. By then I had already had my neighbor follow me there so, I was pretty much stuck. I arrived to pick it up at 4:45 because that’s the only time I could get a ride back. I waited outside and saw that my car didn’t even go for the oil change until
after 5:00. The car was ready at 5:30. I would’ve picked another day if I had known that it would take so long. I guess this has more to do with the person taking the appointment than Luis but why isn’t the communication more effective there? I live ten minutes away and got the car there 15 minutes before I was told to.
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