Dave was fine, but I dropped my car off at 8:30 am and was told it'd be ready by 3. The car wasn’t ready until 6. I go to Toyota world for the convenience and today was wildly inconvenient. There is no reason an oil change and tire rotation should take that long, especially for $92 - when I could get it done in half the time and for half the price at a local shop. This is not the first time this has happened at this location - maybe realistic scheduling needs to be be more of a priority. Now that my free Toyota care is up, I will have to look into other places to service my car if this becomes a continued issue.
I asked at check-in to make sure the service reminder alert would be shut off after the service. It was not. I called back and was advised to consult Google. I live one hour away from Toyota World
Mr Ferguson, gives excellent customer service. He goes above and beyond
High quality service,Thanks !
Bill Chaffee provides excellent customer service. I hope to have him as my service representative in the future.
I was very happy today with my service great job well done
Everything went well. Thanks David for keeping me updated during the process.
Thank you for the follow-up. Fred provided an excellent customer experience! Really appreciated being kept updated on the progress of my recall maintenance,
I am very happy with the service I received today. Dave Ferguson was polite, friendly and informative. Thank you for the exception service.
David Wagner was VERY GOOD. It wasn't his fault my hub cap wasn't put on well. He also was Very Practical, allowing my car to be driven to the front door from parking instead of requiring me to wait for all the cars in the garage shuffled to drive my car through. THANK YOU DAVID!????
We usually get a car wash but not this time.
Chuck was very efficient and helpful.
There are none better than BILL CHAFFEE!!!
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social