That dude is amazing and really good guy all around
Excellent service experience
Im not going to lie, I called 2 other Ford dealerships before I called Fred Beans. My check engine light came on and it lost power. This was two days before I left for vacation. I explained that to the other dealerships but they wouldn’t fit me in! Andy worked with me and fit me in even though your dealership was busy also. I can’t thank you enough!
I’ll be giving Fred Beans the first opportunity to sell me a new truck in the future.
Thanks again,
RONALD M
Tell Ford I would like a Cree Oil chafe and tire rotation
James customer Service is exceptional! He is professional at all times and goes out if his way to ensure his customers are completely satisfied.
Everyone was polite and friendly. During this time of Covid-19, they followed the precautions and guidelines.
I was happy how Christopher explained the service requirements and options to me.
Andy Norris was very accommodating today for me . I had a new car and just received the license and owners card today . I had been away for 3 weeks and going away again on Thursday and needed to have my car inspected . Andy told me to bring it in and he would get it done . It was short notice but he told me to bring it in . Since no one was around to pick me and and bring me to get my car after it was washed Andy came by and picked me up at my house .
Nothing was too much trouble for Andy and it never is .Always very helpful and nothing is too much trouble for Andy !
James is a great service Advisor. Friendly, informed and prompt with answers. G
Thank you. Only issue was that that Uber driver refused to wear a mask. Totally not Ford's fault, but no place for mev to report the driver to Uber. Car is running great!
Well done! Very satisfied!!!
Totally disagree with evaluation
I always feel I am overcharged. I also feel they create things that need to be fixed.
Chris has built a relationship with me keeps the prices in line,
Answers my questions and is very accommodating.
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