Fred Beans West Chester Ford Auto Repair Service

We've been longtime customers. I will be in touch with Chris Rebori ...

Christophe was very helpful and pleasant throughout my experience on this repair.

Masks were not consistently worn, especially by mechanics walking though the customer area over and over again. This is disturbing, as there are masks on the door stating that everyone must wear a mask. They should at least put them on when walking into customer areas.

Cristoff and the team really made sure I was happy and went above and beyond to ensure I was not inconvenienced!! I really appreciate them towing and driving long distance for me. Especially since I have 2 children under 5 years at home with me. Really appreciate them. Thank you.

Great pick up service. Smooth and greatly appreciated.

Courtesy, knowledgeable, welcoming. Always kept me up to date on the status of my vehicle

The service provided was friendly, prompt and courteous

Andy Norris is the “best”. He has taken good care of all our vehicles, always professional , taking care to explain all repairs and there costs.

Sure Thank you excellent service

All good on our end. The service was great. Jack HAGAN sr

Working with Dan in commercial sales to possibly upgrade my Explorer

Well it’s true free inspection with my new truck...inspection done in a timely manner ....you’ll be seeing me for all my concerns...Rich...

Great job by everyone

Having it done so fast was superior service

Thank you for your help

Wonderful wonderful customer service

Very satisfied

He was extremely helpful and accommodating and I would definitely come back because of the service he provided.

Thank you for your expert help.

They all did a great job... the vehicle has never ran so good. J made sure he worked in my behalf with Ford and the warranty to get my truck back to like new. Dave Pete and parts are always there for me they always make sure that the parts are available when I come in Donnie top-notch Master Tech the truck runs phenomenal I am very pleased with Fred Beans Ford bright from the general manager Jack all the way through everyone is so kind and courteous. The receptionist also very upbeat willing to answer questions willing to help out I met with Pat in finance while the vehicle is being assessed. Pat never made me feel rushed it was late in the evening he made sure he took very good notes to exchange with the team making sure that my cartridges were available. I can't say enough about how things were handled Donnie worked on my truck I have to say being in the business 42 years I couldn't have done a better job myself obviously I don't have the skill tools or not knowledge on this particular repair but I have to tell you the truck was handled as if it was his own I cannot say enough about how well I was treated even to making sure that I had a loaner car available within the time allotted for this repair Jay went right to work for me and he did a phenomenal job thank you all Bill Cosenza