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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4782 reviews 68%
4 star 1271 reviews 18%
3 star 181 reviews 3%
2 star 474 reviews 7%
1 star 340 reviews 5%
Review Us
Kwang Il.
2 out of 5
9/9/2022
On September 7th, I went to the Carson Toyota service center to get the RAV4 recall service. The service man said the service would take 2-3 hours, so I decided to wait. When I asked if my car service was completed after 3 hours, my car was parked outside without fixing it until then, and my car was going into the repair shop. Finally, after 4 and a half hours, the work was completed. The problem did not end there. After driving home, I checked it and saw that the rubber backing was tattered because the parts of the rear trunk were not assembled after the repair. It was the worst service I have ever experienced.
Kilisitina S.
5 out of 5
9/9/2022
She was very knowledgeable and efficient. Also friendly
Catrina M.
5 out of 5
9/9/2022
Excellent Service!
Alicia C.
4 out of 5
9/9/2022
Zeke addressed my concerns in regards to the brakes. Thanks
Lucio B.
5 out of 5
9/9/2022
Very knowledgeable of vehicles … very nice and helpful. Will definitely be coming back … Thx Gerry
Amy L.
5 out of 5
9/8/2022
Thank you for fixing the problem. I really appreciated your time and effort and sorry about about my many calls to find out status of the service.
Renato G.
5 out of 5
9/8/2022
Professional
Roberto Hilario.
5 out of 5
9/8/2022
Good job JLJ
Kalpana B.
5 out of 5
9/8/2022
Gracias ????????
Gail Q.
4 out of 5
9/8/2022
Car wash was broken????
Carmencita V.
5 out of 5
9/8/2022
Friendly staff members and good service.
Erika A.
5 out of 5
9/8/2022
Alexander Campos was extremely helpful and understanding with my questions that I ask him, Thanks Alexander
Mona M.
5 out of 5
9/8/2022
Good service
Cellenia D.
4 out of 5
9/8/2022
Tracy was very personable, knowledgeable professional and helpful. It was my first time coming to Toyota to have my car serviced and Tracy made my experience pleasurable.
Richie R.
5 out of 5
9/7/2022
I’d like to thank Mark and a special thanks to Jaime for getting my truck up to par before my road trip!! You guys rule!!!
Cindy E.
4 out of 5
9/7/2022
Great service. ????
Ana H.
2 out of 5
9/7/2022
A tire 2 and a half hours please !!!
Sheronda J.
4 out of 5
9/7/2022
He was very polite and knowledgeable. He has very good customer service skills. Thanks k you for employing a young man like that. He made feel like he was talking to his mom
Vanessa S.
5 out of 5
9/7/2022
It was finished in good time
Ronnie C.
5 out of 5
9/7/2022
Thanks

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