Excellent quick service and follow up by the service advisor
Stephany was very helpful and professional. I’d love to have her as
my service advisor on all of my next visits.
Jonathan is a professional, you are lucky to have him on board.
Thank for the service,and I am very satisfied at Toyota of carson
Excellent service,, thanks
Ronald was great. The lady that I met first and gave me my number was friendly. The cashier was nice and had a smile you guys awesome. Even the gentleman who took my car to be serviced sanitized my car and he was nice and well. I give 10/10 for all involved this visit. In my previous visits was it like that. Thanks
Ty for letting me know re: recall.
This is an effort showing that you care about the “safety” of your customers. My family owns multiple Toyota cars since 1976 and been totally satisfied with them.
I am a “FrontlinER” and during this COVID pandemic, stay safe and healthy!
I normally deal with Jonatha, which he is great. This time i got to deal with Jim not a very good experience. I spend almost $500 in repairs. First i asked him if there was any coupons available or if there was a chance I can get some kind of discount. He said yes i will give you a discount once you pick up car. When car was ready he didn't call me like I asked him to . A text was all i got and when i tried to talk to him about discount he just pointed me to go to cashier without talking me. And no discount. I would have appreciate a thank you sorry no discount was available.
Getting there was a little overwhelming with all the cars showing up in the morning but the team handled everyone checking in. Liliana was nice and made sure I was getting service requested and required. Only thing is my number was not verified which just made me getting my car a few hours later than expected because they my old number. Overall, everything went smoothly!
I was offered a service at 104,500 miles that was recommended at 100k and do not understand why it was not suggested on my last visit. The bathroom did not look clean.
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