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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4782 reviews 68%
4 star 1271 reviews 18%
3 star 181 reviews 3%
2 star 474 reviews 7%
1 star 340 reviews 5%
Review Us
Roberto C.
5 out of 5
4/22/2021
Bryan was very professional and not pushy. He was direct and courteous.
Loretta Y.
4 out of 5
4/21/2021
service I got was satisfactory.
Brian K.
4 out of 5
4/21/2021
Went well, but again they left off a valve cap on one of the tires. Nice that they didn't change the driver's seat settings.
Julia G.
2 out of 5
4/21/2021
The average time we wait with appointment is too long. I don't wish to be contacted.
Sievchin Y.
5 out of 5
4/21/2021
Zeke was awesome!
Alfredo C.
1 out of 5
4/20/2021
Not the first time my car is returned with mechanic grease and car dirty on the foot panels , the car was not even washed after I was asked !! Other than Jimmy not the same service at Carson.
Vlad G.
5 out of 5
4/20/2021
5 +
Julian S.
2 out of 5
4/20/2021
Take to long
Rogelio L.
5 out of 5
4/20/2021
Adriana with the utmost respect and makes me feel very comfortable with the work you guys do on my vehicle , I continue to go because she makes me feel like family
Brenda T.
5 out of 5
4/19/2021
Bryant was very helpful and professional in helping me resolve my issues with my car. I was very pleased with service. Thanks
Micaela K.
5 out of 5
4/18/2021
Thanks for your awesome service Adrians and for all the worker at Toyota Carson. I appreciated all what you did with my car.
Antoine P.
5 out of 5
4/18/2021
Good job done by all!
Roderick T.
5 out of 5
4/18/2021
Thanks for the good service!
Neal T.
5 out of 5
4/18/2021
Thank you very much For your service
Christopher B.
5 out of 5
4/18/2021
Very timely completion of service.
Lucrecia O.
5 out of 5
4/18/2021
Great service thank you
Claudia M.
5 out of 5
4/18/2021
Excellent service, thanks a lot
Edward P.
1 out of 5
4/18/2021
I had my appointment time at 9:30. I got there about it 10 minutes prior. It took the service advisor about 40-45 minutes to finally take my car. There was no cars when I got there. When I finally went to the service advisor office. The service department was full. Why make an appointment and I have to wait? Maybe if I didn’t make an appointment I would’ve been out of there sooner. This is the second time I go for the same issue. I have several video recordings of the problem. They finally got approval to change a part. But if they would have ordered the part by 4 pm. The dealer would’ve gotten the part the next day. But since the called me after the 4pm deadline. Now I have to wait till next Wednesday to get it fix. More lost time.
Joedelino M.
5 out of 5
4/18/2021
thanks n very satisfied
Lisa R.
5 out of 5
4/18/2021
Great communication and job was done fast. Thank you

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