You have lost your way. This poor experience wasn’t all Susan fault the management was complicit. Rather than slicing problems and making sure we were fully satisfied, they made excuses about policy. It’s broken if you actually care about delivering excellent service you need to train your staff that their is only one rule make sure the customer is extremely happy.
She don’t know what she was doing she didn’t give me an estimate and after I left she text me of what the cost should have been she should have known the records are there she needed more training.
Thanks for such a good and fast service experience
4 hours for service — shop said 3. Not Maria’s fault
Very helping and customer oriented, great asset to the company
Merry Christmas crew and to the TEXS porters cashiers ????????????
Customer service was really good she was a very nice person and very helpful
I’ve been a customer since Abraham was a car salesman. Carson Toyota was a trailer. I bout a 71 Toyota Corona.
I’m not trading in my Toyota Corolla Thanks Happy Holiday’s
It’s a little bit late the time was given me but it’s ok I’m satisfied with the service though.. thank you so much!
She’s professional, she knows what she’s doing and she answer all my questions.
Because I brought my car in under warranty and the company that I have the one you went for my automobile said that the oxygen sensor will be covered and this so-called technician said that rodents eat through it and that's completely fine so I'm going to go to see a parts expert and then I'm going to small claims court to get my money back because it's not right this is the second time Carson Toyota have done things and I would never come back to service my car with Carson Toyota again
Very fast and well done thanks
Thanks Jonathan for helping me get my extra key for my Corolla, excellent customer service!
Yes he was very nice and helpful
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