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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4782 reviews 68%
4 star 1271 reviews 18%
3 star 181 reviews 3%
2 star 474 reviews 7%
1 star 340 reviews 5%
Review Us
Diomedes G.
1 out of 5
1/12/2022
I requested an oil change along with the safety recall repair. On the paper I was given, it said that they will do an oil change plus a multipoint inspection but only the recall repair was done.
Thomas H.
5 out of 5
1/12/2022
Everyone was very professional and courteous. Thanks again for a great experience.
Javier F.
5 out of 5
1/11/2022
I was satisfied with the service
Jan Michael.
4 out of 5
1/11/2022
I just wish it was quicker, given that I made an appointment.
Harvey H.
5 out of 5
1/11/2022
The service and caring was exceptional
Lillian M.
5 out of 5
1/11/2022
Well done thank you
Mario B.
5 out of 5
1/11/2022
None
Amari G.
5 out of 5
1/11/2022
Great!
Evelyn V.
4 out of 5
1/11/2022
Jonathan Perez is always kind and helpful, he never presses to have specific services (not within budget) completed. Jonathan is an effective communicator and provides quality client-centered service. A+++
Jeff W.
5 out of 5
1/11/2022
Good and fast service.
Abdon G.
5 out of 5
1/10/2022
over all good job!
Vinay Reddy.
2 out of 5
1/10/2022
I spoke to service advisor on 1/3/22 and got a confirmation that service appointment has been scheduled for 1/7/22. After reaching the service center, I was told that appointment has not been scheduled. Deeply disappointed as I had to wait more than 2 hours.
Ronnie K.
5 out of 5
1/10/2022
None
Althea W.
1 out of 5
1/9/2022
I had to wait an extremely long time to pick up my car. The service receptionist was nonchalant about my wait. I waited 20 min and then had to ask about my car and the paperwork so I could pay. She told me they are starting it and it should be “done in a bit.” I asked what was a bit and she said 10min. I didn’t think this was appropriate to address me like that. There wasn’t any apology for the long wait. This was the worse experience I ever had at this location. I am thinking of moving my business elsewhere.
Manuel F.
5 out of 5
1/9/2022
The advisor was very useable and professional
Teresa P.
5 out of 5
1/9/2022
I thank you for the service
Peter S.
5 out of 5
1/9/2022
I am very satisfied with Juan Esquer’s knowledge and professionalism. I was very satisfied with my service visit.
Lynder M.
5 out of 5
1/9/2022
Satisfied of the service of my car. Job well done. Thank you very much.
Dana A.
5 out of 5
1/9/2022
Great assistance.
Sheila F.
5 out of 5
1/8/2022
Great customer service

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