Felt like had to ask for a favor
Received the usual good service on my 2014 Mazda 6,
Which is still going strong - and 39 mpg - at
280,000 miles. Regular servicing by B. I. Motors????
Thank you for the quick and friendly service
Customer service is awesome. Making an appointment is easy and communication is great. I got an email and a printed copy of my service appointment. Then as it got closer to my appointment, I received a reminder phone call. Lem is always awesome. His communication is great and he is very knowledgeable. He is very thorough explaining the whole process. Everyone in the service department is friendly.
Friendliness of the staff. Timely repairs.
I ran a diagnostic test and it showed that the code came up and a PVC valve may need a replacement I found out that there is a recall on this part…. Apparently the mechanic ran a DTC and found no codes I’m wondering if there OBD-II missed it
P26-a code shows up on my diagnostic, may have to return vehicle for another TCV with the replacement of the recalled PCV
Thank you so much everyone the service writers were great. The head mechanic was friendly and very knowledgeable and the other mechanics on the floor explain some of the procedures they did. They were friendly and experienced and knowledgeable. Thank you so much for you guys help with the service with my Honda
Thank you Yasuo for going above and beyond for taking care
Of us when we had question about our car or had
To be looked at. We have no regrets buying from
Hilo big island motors.
Thank you,, for solving and following up our problem staff worked really well
Thank you! Great service!
friendly and efficient personnel
no lounge to wait in. but the service people were very nice and attentive.
Even though I did not buy my Subaru on the Big Island, Big Island Motors was extremely helpful and courteous when a problem occurred. There were no charges for the diagnostic or repair services. Frankly, I was a bit surprised - did not really believe those warranty claims were true! I certainly would have bought it from you if you had had what I wanted!
I still would like to know why a car with only 25,000 miles is leaking oil.
Please call ****-****-xxxx and ask for Shanna
Thank you for the thorough diagnostic
Very efficient and easy to talk to made it easy to understand and if I had a question after sales, Steve return quickly
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