Thank you! great work, and the wait wasn't too long either.
mahalo nui
I was very pleased to be able to have my cars problem taken care of especially because I came in without an appointment and mechanics was able to fix my car today
Thank you so much
Great staff and service! The shuttle driver is such a nice guy! The whole
Staff is exceptional! Keep up the great work.
Professional and thoughtful service.
Always have gotten great service. I had to move my first appointment due to jury duty selection and was not a problem, very understanding.
Kept up to date with progress, received texts.
Quickly able to get a ride from Hilo Mall back to Subaru to pick up car.
Great service, very much missing at other car lots (husband and daughter both drive Toyota’s, Auwe!)
Keep up the excellent work!
Awesome service department!
Wonderful customer service
Brian in Service is super knowledgeable and helpful.
Ku’ulei in Parts is sweet and caring.
Great team.
I really appreciate the great service and friendly staff at Big Island Motors, Hilo, Hawaii. This dealership is the best!!
Great service at the counter, and very thorough check up for my Subaru! Thank you
Great fast service. Much better than before. Thank you!
I didn’t receive negative or bad service (but wouldn’t consider this high quality either) just a very different experience than I’m used to as a new 1st time owner of s Subaru (owned Honda & Toyota vehicles previously).
I was asked what the best contact phone number was, and corrected the number I was offered. However, I was still contacted at that number, and I did not know for quite some time that my car was ready.
They were helpful and nice
I noticed a huge improvement in personnel attitudes during this visit. Everyone seemed cheerful and like they enjoyed being there, unlike what I encountered in past visits. KEEP UP THE GOOD WORK!
Service took place as scheduled. Shuttle service was very helpful. I was able to do what I needed to do without feeling put out by action required as a result of the recall notice. So yesterday was a good day.
Staff at Subaru are very pleasant!
The Hilo Service Team is awesome. Mahalo!
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