Second time getting my car worked on here. Great service. Very friendly and I will continue to come back!
Great job. Efficient and smooth. Thank yoy. A pleasure doing business with you!
I would like to say the service was done professionally and we appreciate the recommendation of extending our servicing to 12 months due to the limited mileage the car is used.
Excellent service from all involved: Yasu, Lem, Mikael(? shuttle driver).
Mahalo!
Excellent customer service!
Mahalo
Hassle free service...Thank you...
Everyone we encountered was friendly and knowledgeable. We were very happy with the service. We will definitely use you in the future. Thank you
Please let me know when the estimate come in for the automatic light switch and the moulding for the roof its the passenger side thank you
The person I was in contact with was very friendly and personable. I liked that the next appointment was already set.
We did a pre-service go around the car, but not a post. It would send a better message of mutual protection and concern for your clients if you also did a post-service inspection for dents and scratches as well.
My car will not go into gear and is being towed back to big island motors now
Thank you for the excellent service that was provided on my vehicle.
Yea as always! Really appreciate my pick up driver, and drop off at work , and back again, Mikala! Glad to see you guys don’t have a turn around in employee’s, girls & guys in the office are always great! Always glad to see Jonathan Neikirk , my salesman, there too! Lookin to buy a new car for my husband, or slightly used! Will be dropping by!!
Aloha
Vivian W
Lem Was SO HELPFUL! Honestly, Ive had bad experiences with your customer service in the past and was a little worried about coming back to the service department. But was so happy with the way Lem went out of his way to help me. Seriously stoked. Friendly, happy, easy to communicate with and got my issues all taken care of with his follow through. He deserves a pat on the back. Keep up the good work!
Sincerely,
Keska B
This is the third time I brought the car in for this issue and its never been even addressed because its an intermittent problem. To expect the problem to act up infront of the dealership is just not going to happen. This problem is well over 5 years now. I just don't know what to say except my warranty expires soon and I have a vehicle that is destined to break.
Fast customer service oriented team.
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