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Real Reviews From Verified Customers

Service Center Review Summary

5 star 380 reviews 57%
4 star 157 reviews 23%
3 star 29 reviews 4%
2 star 54 reviews 8%
1 star 49 reviews 7%
Review Us
Wayne S.
5 out of 5
5/29/2021
Great service. Especially the text reminding us you were “ on it”.
Dennis N.
5 out of 5
5/26/2021
None
Ashley J.
2 out of 5
5/26/2021
I have no idea why I am receiving these texts as my car wasn't in for service
Bobby V.
4 out of 5
5/25/2021
Service was precisely as requested.
Suzanne P.
5 out of 5
5/25/2021
Thank you for your great service!
Dennis N.
4 out of 5
5/22/2021
I'm looking forward to purchasing a Hyundai mini van in the future. I'm a satisfied customer!!!
Kirsten S.
5 out of 5
5/22/2021
Thank you!
Alexander T.
5 out of 5
5/21/2021
Thank you
Hugh K.
4 out of 5
5/19/2021
Excellent service provided by Lem!!!!!!
Pedro T.
4 out of 5
5/18/2021
The service team provided me with rides that were outside the 8 mile limit. I was even offered a rental which I declined, but appreciative of the offer.
Michele K.
4 out of 5
5/18/2021
Friendly n professional staff, great communication
Kuulei B.
4 out of 5
5/17/2021
The experience was AWESOME!!! such a smooth transition. Service was faster than expected. I was notified of progress throughout the entire process. Bryanna is the best. Her attitude is so delightful. I enjoy working with her on my needs. She definitely makes your day pleasant!
James N.
4 out of 5
5/14/2021
Excellent service. ????
James T.
4 out of 5
5/14/2021
The service has been great. I just wish you opened up at 7AM. But we're fine. Thank You
Kerry L.
4 out of 5
5/12/2021
I really appreciate that the technician was able to find a solution as to why my AC has not been blowing warm air after so long. Thank you! I also really appreciate your customer service team! Responsive & very lucky to have.
Robert S.
5 out of 5
5/12/2021
Thank you!
Denise J.
4 out of 5
5/12/2021
A big mahalo to everyone in the Sales and Service Departments for their immediate and friendly response to my situation. I’m so glad that I chose Big Island Motors!
Frederic R.
2 out of 5
5/10/2021
It was the worst car buying experience I have ever had
Deidre S.
4 out of 5
5/8/2021
Shuttle driver was great too!
Barbara P.
4 out of 5
5/8/2021
See you soon for your continued service

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