A big mahalo to everyone in the Sales and Service Departments for their immediate and friendly response to my situation. I’m so glad that I chose Big Island Motors!
It was the worst car buying experience I have ever had
Shuttle driver was great too!
See you soon for your continued service
Everything seems fine for now. Git to wait and see if my trans acts up again.
Friendly, fast & I liked the shuttle. Lem was especially accommodating and the shuttle driver was very engaging and informative. I will be back! Thank you.
I am so grateful for the service received. Lem was amazing. I was really stressed about what was going on with my vehicle and he went out of his way to make sure I received service when you were already overbooked. have previously taken my vehicle to Kona side as I live on that side but would strongly consider bringing over here because of the excellent service.
Service was fast and complete.
The service was excellent!
I purchased a used car from Big Island Motors and it was determined that there was some brake issues after I bought the car and Big Island motors made good on the car and are repairing the brake issue are there ticket. I appreciate the service.
First service to my crosstrek. Thank you for making it so easy.
We are just starting to think about our next car. We would like another Mazda, so a bit bummed you can’t be their dealer anymore.
Thank you for the great customer service.
Rodney and Mari Chang
Bryanna was very helpful and pleasant to work with. She is possesses an excellent aptitude for customer service.
Even though it didn't turn out how we had hoped, our experience was good. Good customer service.
You guys are doing a great job.
I was treated with courteous service and kept up to date on the status of the work.
A nice,straight-forward,and uncomplicated experience!
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