Service Center

Real Reviews From Verified Customers

Cynthia G.
5 out of 5
7/3/2021
Kind courteous and friendly staff. Thank you guys.
Stacey F.
5 out of 5
7/1/2021
Excellent customer service! Service Advisor awesome!
Mike S.
1 out of 5
6/30/2021
I suspect that it was my fault for not specifying that I had to wait for the car. Scheduling wasn't provided resulting in a 3.5 hour wait.
Craig K.
5 out of 5
6/30/2021
Polite & friendly workers
Neil Y.
5 out of 5
6/26/2021
Great service. I appreciate the care taken to keep the car clean while being serviced.
Cassandra C.
5 out of 5
6/25/2021
No other comments. I appreciate everyone's service. Thank you!
Ramona R.
4 out of 5
6/24/2021
Love my truck Much Mahalo
Gary S.
1 out of 5
6/22/2021
I ended up spending 2 hours more than anticipated for the completion of my service. I understand things back up during the day but if I had known, I could’ve planned accordingly. After all time is money even for customers who are waiting…
Doreen K.
5 out of 5
6/16/2021
Thank you for your service well appreciated.
Suzana W.
4 out of 5
6/16/2021
The service dept. Is sleays so friendly & accomodating. I would like to receive sn appraisal on my hyundai. Mahalo nui. Suzanne Woolley
Donna D.
5 out of 5
6/11/2021
It was great!
Patti C.
4 out of 5
6/9/2021
The team was helpful and positive. The offer of a shuttle is also helpful. Mahalo for the repair and for a comfortable place to wait.
Pamela J.
4 out of 5
6/9/2021
It took a while but I am happy to have it done.
Joseph B.
4 out of 5
6/5/2021
Very good service, performed in a professional and timely manner.
Rhonda G.
4 out of 5
6/5/2021
Lem was nice and kept me apprised of what was going on. However we still need to find out about the batter for our Kona!
Hondo M.
4 out of 5
6/5/2021
The staff at Big Island Motors have always treated me nicely and respectfully. The atmosphere is humble yet confident. Most importantly, the pricing for servicing my different vehicles over the years has always been at fair market pricing or just below. I am grateful for that. FYI: your car is most likely to be your second biggest investment next to your home. Just like your house, try not to defer your maintenance if you want to maximize your equity (imho).
Cathy L.
2 out of 5
6/4/2021
Went in due to check engine light. It came on the next day!
Rhonda G.
4 out of 5
6/4/2021
Lem was nice and kept me apprised of what was going on. However we still need to find out about the batter for our Kona!
Gardner D.
4 out of 5
6/3/2021
This was the best treatment I've received from a dealership in 30 years. Mahalo!
Calvin K.
5 out of 5
6/2/2021
Great service

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