I brought the vehicle in for a safety inspection which it shouldn’t have passed- tail light above rear hatch does not work and front passenger side blinker does not work. I also asked that my rear passenger window get looked at because it it locked in the down position and no one looked at it at all. So I will be taking my vehicle elsewhere in the future for any service.
Everyone was lovely . A very easy and enjoyable experience . Thank you .
Lemuel Queja is very pleasant, thorough and attentive w/my car’s service needs. It’s very comforting to have Mr. Queja in your company that makes a customer feel very satisfied with the service from Big Island Motors. Thank you!
I am satisfied on your service.
My car Forester has is working good.
Thank you.
Lemuel does a professional job.
Lem was awesome! My car was serviced quickly and they always do a thorough job.
As always, a real pleasure interacting with the service team.
The engine light still comes on and says the vehicle needs to be inspected. The chip to fix this was supposedly installed. Did not fix the problem.
I complained about getting poor gas mileage I was told they were no indicator lights showed me engine trouble maybe I was setting the trip indicator incorrectly. That is nonsense what I’m saying very simply is I’m getting 16 Miles per gallon when I should be getting 24 city. I was told to make another appointment to leave the car so they could check with Subaru and find out what to do I’m not a car expert but it seems there is something wrong with the way the motor works if I’m getting such poor gas mileage
Very courteous and efficient service. Staff treated me cordially.
You still have the switches for my Tucson. I never heard back Friday n anyone You were to fix my windows, but it took six hours, which still did not get fixed.
Never got a call that my car was ready. Supposed to have a part in and a quick switch but no one has called to update me on the status of the part.
Very nice customer service, honest and professionL
Got the safety inspection and it was fast.
Check engine light came on a couple hours after the oil piston recall service was completed on my Veloster 2020. Now I will have to make another appointment ;(
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