I purchased a vehicle over 6 months and still no registration or title
Steve Desmond was very helpful, friendly, knowledgeable, professional and a terrific employee of Big Island Motors.
Car was given to me with no water or coolant was overheating by time I got to kurtistown.
Best person there is Lemuel…
We have always received excellent care and service from Big Island Motors. Thank you!
Your employee Lem in the service department is a real asset to your company. His attitude, communication and efficiency is excellent.
Good service. I will highly recommend your company for taking care of the customer after the sale. It was a fast turn around. Thank you very much.
Lem was really great !
Service was fast !
Thank you very much !
Thank you for squeezing in the Subaru I really appreciate it
Thank you for squeezing in the Subaru I really appreciate it
Lem provided really great service. He went out of his way to do so also. He ended up having to pick me up to get my car. I was at work late. That was very nice of him.
Thank you!!
I love my Crosstrek and am keeping it for a while yet. No one needs to call me about my satisfaction with today’s 60,000 mile service. It was done just fine, thank you. There is a separate unresolved issue with smoke or vapor discharge upon starting my car cold for the the past half year or so. I’ve scheduled an appointment to leave the car overnight to have it checked the following day. I checked off “unsatisfied”‘for this reason. My car was in the shop from 9:10 am to 4 pm today but nothing could be done about this problem. Mahalo, Charlene C. Soares
Friendly and helpful staff
Great service. Lem has been a real plus for your service department.
Although I was unhappy with the high prices of the parts required to fix my window, and I feel the diagnosis fee was also very high. Im 100 percent satisfied with the outcome of the repair. Givin the circumstances of my cars situation yesterday, and the fact that all the windows were malfunctioning. I feel like Hyundai went out of their way to help me fix the problem. And I will be forever grateful for their ability to help me. No one likes to pay for super expensive repairs, especially when someone just purchased their vehicle. I am happy that they were able to help me.
Great service! Only thing I disliked was the cleaner you folks used to disinfect. While I appreciate your caution and disinfection measures due to covid, the cleaner you folks use has a very strong odor and also leaves a hazy residue on my interior tint. Hopefully it’s tint safe!
Mahalo Jonathan for your time and help with the Subaru Forester.
The service department personnel always have a smile when I come in for whatever.
Lemuel Queja was very helpful, courteous, responsive, and kept us informed as to the status of our car repair. Would 100% want to work with him again if we need to bring in our car to the service department.
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