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Real Reviews From Verified Customers

Service Center Review Summary

5 star 374 reviews 57%
4 star 153 reviews 23%
3 star 28 reviews 4%
2 star 52 reviews 8%
1 star 46 reviews 7%
Review Us
Marvin S.
5 out of 5
2/5/2022
Nice
Farid A.
5 out of 5
2/5/2022
Good team
Gerald D.
5 out of 5
2/4/2022
Excellent service from appointment to completion of service. Exemplary team!!
Nina M.
5 out of 5
2/3/2022
Thanks for honoring first responders!
Sanoe K.
5 out of 5
2/3/2022
Thank you for the honesty regarding the repair to the transmission. Lem is awesome!
Margo L.
1 out of 5
2/1/2022
I purchased a vehicle over 6 months and still no registration or title
Leigh W.
5 out of 5
2/1/2022
Steve Desmond was very helpful, friendly, knowledgeable, professional and a terrific employee of Big Island Motors.
Orion G.
2 out of 5
1/29/2022
Car was given to me with no water or coolant was overheating by time I got to kurtistown.
Marcela B.
4 out of 5
1/29/2022
Best person there is Lemuel…
Monica B.
5 out of 5
1/29/2022
We have always received excellent care and service from Big Island Motors. Thank you!
Jamesie P.
5 out of 5
1/29/2022
Top Notch Service
Pamela B.
5 out of 5
1/26/2022
Your employee Lem in the service department is a real asset to your company. His attitude, communication and efficiency is excellent.
Jose E.
5 out of 5
1/21/2022
Amazing
Mona I.
5 out of 5
1/21/2022
Good service. I will highly recommend your company for taking care of the customer after the sale. It was a fast turn around. Thank you very much.
Manuel M.
5 out of 5
1/21/2022
Lem was really great ! Service was fast ! Thank you very much !
Donald L.
5 out of 5
1/20/2022
Thank you for squeezing in the Subaru I really appreciate it
Donald L.
5 out of 5
1/20/2022
Thank you for squeezing in the Subaru I really appreciate it
Kathleen B.
5 out of 5
1/19/2022
Lem provided really great service. He went out of his way to do so also. He ended up having to pick me up to get my car. I was at work late. That was very nice of him. Thank you!!
Charlene S.
2 out of 5
1/18/2022
I love my Crosstrek and am keeping it for a while yet. No one needs to call me about my satisfaction with today’s 60,000 mile service. It was done just fine, thank you. There is a separate unresolved issue with smoke or vapor discharge upon starting my car cold for the the past half year or so. I’ve scheduled an appointment to leave the car overnight to have it checked the following day. I checked off “unsatisfied”‘for this reason. My car was in the shop from 9:10 am to 4 pm today but nothing could be done about this problem. Mahalo, Charlene C. Soares
Beverley B.
5 out of 5
1/18/2022
Friendly and helpful staff

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