Service Center

Real Reviews From Verified Customers

Shara R.
2 out of 5
6/23/2024
We had to wait 5 weeks for a service appointment right after we bought the car.
Betty D.
4 out of 5
6/22/2024
Happy that the recall part has been changed. Staff is always cordial.
Rebecca T.
5 out of 5
6/20/2024
As always, the service department here is exceptional. Thank you all ,for all that you do.
Shawn N.
5 out of 5
6/8/2024
Excellent service! Very fast!
William M.
5 out of 5
6/6/2024
Really nothing to add.
Glenn R.
2 out of 5
6/5/2024
This was the worst service experience ever. Big Island motors has lousy customer care, even worse than Orchid Isle.
Bronson C.
5 out of 5
5/31/2024
Very friendly staff the lady at the front was very commodating even when I found out my scheduled appointment was the next days I came in the day before(my fault). The mechanic Joel Domingo was very help and explained my services real well and did a amazing job on my 2024 hyundai palisade.. Thank you big island motors for the amazing service..
Dustin F.
5 out of 5
5/24/2024
Aura is very sweet and professional. Always so helpful ??
Kelly W.
5 out of 5
5/24/2024
Aura and the mechanic who worked on my Ioniq 5 did great. I am grateful for them.
Glenda S.
5 out of 5
5/18/2024
Great service from Aura.
Ramona R.
5 out of 5
5/5/2024
Appreciate everyone's help , to make my daughters car safe for her Ohana ;) Much Mahalo
Kerry B.
5 out of 5
5/5/2024
Thank you!
Matthew S.
5 out of 5
5/1/2024
Great service
Joseph L.
4 out of 5
4/26/2024
Has anyone heard of a Tucson Hybrid shocking people? I asked about it when I dropped off my car but I don’t think it was looked at. My Tucson shocks me when I get out of it sometimes. It always comes from the door latch. Never been shocked that much by a car before but this is my first hybrid.
Robert J.
5 out of 5
4/18/2024
Another good job
Maria A.
5 out of 5
4/10/2024
Yes ,Aura keep me updated step by step on what was happening with my car.Great communication
Gail K.
5 out of 5
4/5/2024
My service appointment was quick & efficient. Service personnel in the office were friendly. My visit was actually quite pleasant????
Landes Home.
5 out of 5
4/4/2024
Mahalo!
Fredrick G.
2 out of 5
3/23/2024
Please feel free to call. I was at the office however I didn't have service work done. Not sure where the screw up is but something is wrong somewhere. Jim (Fred)
Aubrey H.
5 out of 5
3/20/2024
Very professional employees especially in the service department!

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