Service Center

Real Reviews From Verified Customers

Ray T.
5 out of 5
1/26/2022
Professional yet friendly and trustworthy. And keeps my car running as new. Excellent service department.
Raymond W.
5 out of 5
1/26/2022
as always: the staff were very professional and courteous. I couldn't have been more pleased!
Iokua S.
5 out of 5
1/25/2022
Shayna was super helpful. She’s an amazing asset to your team. Mahalo!
Shayna D.
4 out of 5
1/24/2022
SERVICE WAS ON POINT;)
Alex T.
5 out of 5
1/22/2022
Mahalo for your help with the Hyundai warranty claim. Shayna was helpful through the process which I had never been through before
Jeffrey A.
5 out of 5
1/20/2022
I expected to wait 2 hours for my service to be completed. It was done in 45min As always, my service experience was awesome! Mahalo
Donald Y.
5 out of 5
1/20/2022
None
Patrick M.
4 out of 5
1/19/2022
I just Wish that you have more Staff to work there , not enough ....
Gracia M.
4 out of 5
1/19/2022
Shayna was awesome! Kinda disappointed in the product to be honest. Have had a lot of issues with electronics on this vehicle ever since purchased. Now you have a recall and no solution to it… have always purchased vehicles through Big Island Motors, so not to happy at the moment.
Patrice P.
2 out of 5
1/15/2022
Answering phones would be a plus for service not a day or two later
Jacqueline K.
5 out of 5
1/12/2022
Extra niceyoung woman. Very helpful and cheerful. Thanks! You
Kay M.
5 out of 5
1/4/2022
Cherry was so helpful and gracious.
Kathleen M.
5 out of 5
12/31/2021
I appreciated the text message as a service reminder
Rebecca B.
2 out of 5
12/30/2021
It took 2.5 hours to complete a simple service checklist. Plus the drive from Waimea, the total time was 4.5 hours of my day.
Cory K.
5 out of 5
12/30/2021
You have amazing service advisors! Shayna and Stephanie are always so helpful. They just go above and beyond every time! Thank you again
Nancy M.
5 out of 5
12/30/2021
The best! Thankful for you folks!
Mary Ann.
5 out of 5
12/23/2021
Very quick and easy experience!
Marianne F.
4 out of 5
12/22/2021
First visit with my new used car and I am pleased with the service and help I received!
Susan W.
2 out of 5
12/22/2021
I got a screw in a newish tire. 8k miles. I was told I needed two tires because of "uneven wearing " for about $600 with almost $140 "installation. I walked, tried elsewhere, and the shipping was worse. Went back to the lady you were asking about and said only one tire and was quoted much better. Odd how much different two people can charge in the same office. I needed a stem screw cap for another tire and was told you don't have any. All this after waiting months for the mat covers that were missing from car when my wife bought it new. Seems your 0 for 2 in service, although everyone is very friendly and we love the car. I wish we had more choices here.
Susan M.
5 out of 5
12/16/2021
All the staff is friendly and courteous.

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