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Real Reviews From Verified Customers

Service Center Review Summary

5 star 528 reviews 57%
4 star 225 reviews 24%
3 star 23 reviews 2%
2 star 95 reviews 10%
1 star 56 reviews 6%
Review Us
Deb K.
2 out of 5
4/30/2022
Had 10 am apptm and car wasn't we irked on until 1:30. Getting into service area was terrible.....no parking, very little room to manuever vehicle.
Nancy P.
4 out of 5
4/28/2022
the Women who work in the service office are just superb. they’re helpful and they were able to expedite my order so that I got in and out within two hours. The price was reasonable . i are don’t say or think that when I get anything done in my car. coming. from denver, usually I feel its too expensive. If you continue to provide affordable service and I don’t have to wait hours for my car I will continue to bring it to you. Since a 2009 car something seems to go wrong every month. Thank you thank you BIM!
Elizabeth C.
4 out of 5
4/20/2022
Communication from service desk folks was great to setup appt, etc. (from Shayna, Stephanie), but I was disappointed that the radio knob issue was not fixed, even though I have the extended 100K mile warranty. It was repaired and fixed about a year ago, but it broke again. Thank you
Junedale T.
5 out of 5
4/14/2022
Thank you for your professionalism and your excellent service.
Karen P.
4 out of 5
4/14/2022
In spite of being short staffed I was in and out in a reasonable amount of time. Very nice customer.
Tudie R.
4 out of 5
4/14/2022
Shayna provided outstanding customer service Especially under extreme pressure
Daniel C.
4 out of 5
4/13/2022
****
Cherie M.
5 out of 5
4/8/2022
Very friendly staff! If I ever need a new vehicle I will come in! I also have Jeff looking for a suv for my niece now! Will not go anywhere else!!!
Catatina L.
5 out of 5
4/3/2022
Shayne and Stephanie were awesome and provided us with excellent service. Mahalo
Larry C.
4 out of 5
4/1/2022
Service dept is great!
David N.
5 out of 5
3/25/2022
Friendly professionals that make you feel like your family
Mary T.
1 out of 5
3/22/2022
It took 5 hours to just look at my car, then there was no part to repair it and I have to come back in 2 weeks. I was told not to drive but I live 60 miles away . Once this repair is made I don’t think I’ll be back.
Emerson E.
1 out of 5
3/19/2022
Pls. Check my appointment time or what time I check-in my vehicle, then I got my vehicle right around 2:30 pm. From 10am appointment until 2:30. You guys can check the transaction of what time I paid or was charged on my credit card. Too long to have the customer wait.
Laura S.
5 out of 5
3/18/2022
Thank you!
Matt C.
2 out of 5
3/18/2022
I never made it to my appointment still need to get a service if I can set up a new scheduling date to bring it in again that would be good
Glenda S.
4 out of 5
3/18/2022
My car unexpectedly had an issue on my way to work and both Stephanie and Shayna were awesome in squeezing me in and got the issue resolved. Thank you so much!!!
Amy S.
5 out of 5
3/15/2022
Timely service today. There’s also great communication before the visit and regarding what to expect during the visit. I’ve been very satisfied with the service on my Subaru.
Faye M.
4 out of 5
3/12/2022
Very proffesional and the girls in service dept is great!! They go out of their way to try and accommodate my transportation. I’m very thankful.
Diane P.
5 out of 5
3/12/2022
Staff there are always great with customer service and the mechanics are good.
Chad D.
5 out of 5
3/12/2022
Great service with lots of Aloha

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