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Real Reviews From Verified Customers

Service Center Review Summary

5 star 524 reviews 57%
4 star 222 reviews 24%
3 star 23 reviews 3%
2 star 94 reviews 10%
1 star 54 reviews 6%
Review Us
Not Provided.
4 out of 5
5/21/2022
I appreciate how Shayna is very personable and upbeat. Even though she might be occupied when you walk through the door she makes you feel welcomed and that she enjoys what she does.
Maileann S.
5 out of 5
5/21/2022
Thank you for taking good care of my Kona Hyundai.
Jerry B.
4 out of 5
5/20/2022
I experienced a friendly atmosphere with the work done on time and very close to the price quoted.
Jerry B.
3 out of 5
5/18/2022
We have purchased vehicles at both of your Big Island dealership over a 20 year time. We are sorry that you are no longer a Mazda dealer.
Joy H.
5 out of 5
5/10/2022
I love seeing Shayna. She’s always happy and nice. Full of Jesus love. Your company Is blessed to have her.
Purisima C.
4 out of 5
5/7/2022
Mahalo
Natalie Y.
2 out of 5
5/5/2022
When I came to pick up the car I was told that my front tires had bad wear and were chuncking. Since my car was bought in August or Sept of 2020 and has been driven less than 15,000 miles, it would be helpful to hear from the staff if those tires are defective or why they might have worn out so quickly.-
Takeshi O.
5 out of 5
5/5/2022
Thank you for your great service!
Leahne T.
5 out of 5
5/4/2022
Shayna has been so helpful!! Thank you! Thank you! Thank you!!
Nancy M.
5 out of 5
5/3/2022
I just love your staff. From sales to service, you are the nicest and most dependable people! Thank you!
Deb K.
2 out of 5
4/30/2022
Had 10 am apptm and car wasn't we irked on until 1:30. Getting into service area was terrible.....no parking, very little room to manuever vehicle.
Nancy P.
4 out of 5
4/28/2022
the Women who work in the service office are just superb. they’re helpful and they were able to expedite my order so that I got in and out within two hours. The price was reasonable . i are don’t say or think that when I get anything done in my car. coming. from denver, usually I feel its too expensive. If you continue to provide affordable service and I don’t have to wait hours for my car I will continue to bring it to you. Since a 2009 car something seems to go wrong every month. Thank you thank you BIM!
Elizabeth C.
4 out of 5
4/20/2022
Communication from service desk folks was great to setup appt, etc. (from Shayna, Stephanie), but I was disappointed that the radio knob issue was not fixed, even though I have the extended 100K mile warranty. It was repaired and fixed about a year ago, but it broke again. Thank you
Junedale T.
5 out of 5
4/14/2022
Thank you for your professionalism and your excellent service.
Karen P.
4 out of 5
4/14/2022
In spite of being short staffed I was in and out in a reasonable amount of time. Very nice customer.
Tudie R.
4 out of 5
4/14/2022
Shayna provided outstanding customer service Especially under extreme pressure
Daniel C.
4 out of 5
4/13/2022
****
Cherie M.
5 out of 5
4/8/2022
Very friendly staff! If I ever need a new vehicle I will come in! I also have Jeff looking for a suv for my niece now! Will not go anywhere else!!!
Catatina L.
5 out of 5
4/3/2022
Shayne and Stephanie were awesome and provided us with excellent service. Mahalo
Larry C.
4 out of 5
4/1/2022
Service dept is great!

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