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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1388 reviews 66%
4 star 418 reviews 20%
3 star 54 reviews 3%
2 star 118 reviews 6%
1 star 128 reviews 6%
Review Us
Brenda S.
5 out of 5
7/7/2022
Logan is very nice and a pleasure to work with. The estimate for the repairs was quite a shock but no fault of his.
Lauren G.
4 out of 5
7/7/2022
Although I was upset over an issue, she remained polite and professional. Toyota has a great team to work for you.
Marie E.
4 out of 5
7/7/2022
Ok I will complete survey
Eva S.
5 out of 5
7/6/2022
They've done some tests for under $100 and sent me a clark Chevrolet in Cayuga..
Sara S.
2 out of 5
7/6/2022
I was frustrated that they didn’t find the source of the issue with my blind spot monitor, only told me it was turned off. Whenever it is turned on, the error message shows up. I don’t want to just turn it off to make the error message go away, I would like to be able to leave it on and use the feature as intended. The lady who helped me at the end finally seemed to understand what I was saying when I showed her, but I wasn’t going to leave my van there even longer at that point.
Dianne L.
5 out of 5
7/3/2022
Ok
James W.
4 out of 5
7/3/2022
THERE VERY HONEST FAMILY THAT WORKS A TOYOTA THANK YOU
Amy P.
5 out of 5
7/2/2022
Great service from a great staff
Jose R.
1 out of 5
7/1/2022
They left finger grease stains on glove box when they checked cabin filter
Jon L.
1 out of 5
6/30/2022
The Air Conditioning is not working. I am sitting at a Toyota Dealer in Paducah Kentucky right now.
John G.
3 out of 5
6/30/2022
I know that you’re not very happy with my oil change package. I am aware that you lose money every time I show up for an oil change. My next truck purchase will be a 3/4 ton or heavier.
Stephanie H.
5 out of 5
6/29/2022
Excellent consumer service!
Beverly H.
5 out of 5
6/28/2022
Truly friendly and helpful staff
Cheryl P.
5 out of 5
6/21/2022
I am very pleased with the service and the friendly people.
Utang E.
5 out of 5
6/19/2022
Logan was Patient and address my concerns. He followed up at regular intervals to communicate and he advocated for me for the things that I wanted. He got in my car early on Friday which is something that I really want it. He did a great job and deserves a raise.
Duke O.
5 out of 5
6/19/2022
Clifford and your staff at service is exceptional. Never do I feel I’m being taken advantage of and very professional. I have theee Toyota vehicles and I trust them to take car of them all.
Mary M.
5 out of 5
5/26/2022
Logan was awesome. Helpful. Very clear. As he always is
Ashantia C.
5 out of 5
5/26/2022
Very pleasant experience
Cory K.
1 out of 5
5/25/2022
Too expensive
Not Provided.
1 out of 5
5/25/2022
Did not reset maintenance warning.

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