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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1990 reviews 69%
4 star 637 reviews 22%
3 star 63 reviews 2%
2 star 119 reviews 4%
1 star 87 reviews 3%
Review Us
Dwight A.
5 out of 5
5/9/2020
Hansel Ford is great. They are very accommodating and efficient.
Tamara E.
4 out of 5
5/9/2020
Woody is the best
Richard A.
5 out of 5
5/9/2020
Woody did a good job explaining my options
ORIANA P.
5 out of 5
5/9/2020
Great job to the service department! Thanks!
Madison H.
5 out of 5
5/9/2020
Great service clean respectful and very fast !!
Dale W.
3 out of 5
5/8/2020
I do wonder, and I know this sounds a bit odd...:( but would the technician have a reason to dislodge the passenger side front seat cover? I noticed it was dislodged when coming home; my husband and I tried to secure it back into place, to no avail. :(
Danny P.
5 out of 5
5/8/2020
Always a great experience dealing with Woody . Always straight forward and extremely helpful. Very informative and lays out all the options. Thank you for the great service. Dan Pope
Richard D.
4 out of 5
5/8/2020
We did not bring vehicle in. Service was cancelled by myself. Not needed at this time.
Daniel P.
4 out of 5
5/7/2020
A J was very professional and provided me a higher level of service and.care than I was expecting from a dealer due to previous experiences. I will be back and thank you A J
John S.
5 out of 5
5/7/2020
Rob met all my expectations as far as the time it would take and the cost of the service
Jorge P.
4 out of 5
5/7/2020
Aj is cute
Kathleen F.
5 out of 5
5/6/2020
Rob was perfect. Staff was friendly and helpful. I shall return for all service needs. Many thanks. Kathleen F
William G.
5 out of 5
5/6/2020
Great service! Rob made everything extremely easy and convenient
Andrew P.
5 out of 5
5/6/2020
Quick and efficient.
Suzanne A.
5 out of 5
5/6/2020
Everything was handled very well!
Heather B.
4 out of 5
5/5/2020
Quick oil change!
JOSE G.
2 out of 5
5/4/2020
No because I bought the letter Explorer to added to my new truck. You guys just glued it to the truck. Right now they are just wiggling. I just waisted my time and money. I thought that you were going to do a professional job.
Christopher P.
5 out of 5
5/3/2020
AJ was great. He was so friendly and professional.
Robert H.
4 out of 5
5/3/2020
Love Robby Boyee!!!
Dennis P.
5 out of 5
5/2/2020
Another great experience .

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