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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1990 reviews 69%
4 star 637 reviews 22%
3 star 63 reviews 2%
2 star 119 reviews 4%
1 star 87 reviews 3%
Review Us
Crystal F.
5 out of 5
5/1/2021
Anthony was very helpful and kind. Great customer service!
Manuel V.
2 out of 5
5/1/2021
Truck was in service for over 2 weeks waiting for Shelby to give feedback for tuning. Never offered a rental vehicle u til 1.5 weeks later. Not all concerns addressed.
James M.
5 out of 5
5/1/2021
Very satisfied!!
Seshadri N.
5 out of 5
5/1/2021
Truly appreciate Help and support provided by Woody.
Andrew N.
5 out of 5
5/1/2021
Great service
Erica A.
5 out of 5
5/1/2021
Jorge was great, and clearly has wonderful customer service skills. Thank you!
Edmund S.
5 out of 5
4/30/2021
Very good service and excellent help by staff, thank you.
WILLIAM W.
5 out of 5
4/30/2021
Anthony was great from the moment I walked in he kept me informed and explained the problem with my truck fully to help me make a decision on servicing the issues.
Robert M.
5 out of 5
4/30/2021
Great Service Anthony was very helpful
Kathleen D.
5 out of 5
4/30/2021
AJ always provides exemplary service. Hansel Ford is fortunate to have him as a representative.
Bob And.
4 out of 5
4/30/2021
Quick service in spite of a busy morning. Jorge was helpful and courteous7
Ronald W.
5 out of 5
4/30/2021
Professional organized great experience!
Fuad S.
4 out of 5
4/29/2021
Woody was great. Always is
STEVEN C.
5 out of 5
4/29/2021
Great service
Morgan Elsie.
4 out of 5
4/29/2021
AJ is the frickin man
Sean D.
3 out of 5
4/29/2021
I really can’t say enough about how fully satisfied I am with my service. Woody, my service representative, went above and beyond to work with a 3rd party warranty company to get my truck fixed correctly and held the warranty accountable for covering the service.
Michael K.
4 out of 5
4/29/2021
Thanks George for my service done today even though it was the wrong date you took care of me I appreciate it thank you
Randy M.
5 out of 5
4/29/2021
Jorge was fantastic to work with! He was friendly and professional, and he kept me informed of the status of the service. Great job by the whole team. Thank you.
Janet W.
5 out of 5
4/29/2021
Very helpful
Richard W.
4 out of 5
4/29/2021
Rob’s a keeper!

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