Service Center

Real Reviews From Verified Customers

Mike B.
4 out of 5
4/28/2021
AJ did a good job on answering my questions about the repair. The only issue I had was, he was a little rushed because the counter service area was under staffed. I could tell him was stretched. I probably would have had more work done on my truck but it just seemed like it was to busy there. thanks
Dwight A.
5 out of 5
4/28/2021
Anthony J. Gutierrez was great. He is very friendly and professional. Thank you.
Don L.
5 out of 5
4/28/2021
Good job, thanks
Judy R.
5 out of 5
4/28/2021
Woody is thorough, professional and kind.
Daniel J.
5 out of 5
4/28/2021
Anthony was very friendly and made sure to answer all my questions.
Kathleen H.
5 out of 5
4/28/2021
Very quick service with efficiency
Tom S.
5 out of 5
4/28/2021
AJ was very helpful and communicated the help I needed. Great customer service. Thank you.
MELISSA A.
2 out of 5
4/28/2021
I felt the AJ was not professional and made it a horrible experience Next time I have to deal with Ford I will not be dealing with him again. Call me for explanation
David A.
4 out of 5
4/28/2021
Hansel ford is hands down the most professional dealership that gives the best customer service that can be obtainable, Rob Hussey along with Wayne Shuster are always on top of customers needs.
Ian K.
2 out of 5
4/28/2021
This problem was found in January. So it basically took 4 months to have it fixed. Not really the service I would expect from a dealership. I was however satisfied with my service provider George. He is good at what he does and kept me informed along the way and seemed to genuinely care.
Lynn O.
4 out of 5
4/28/2021
AJ is terrific!
LYNN O.
5 out of 5
4/28/2021
Great service: polite friendly and professional: perfect combination. Thanks!
PATRICIA K.
3 out of 5
4/27/2021
One survey is enough please :-)
Temo K.
5 out of 5
4/27/2021
Robert did his job well. He got me in and out fast and almost honored the phone quoted cost.
Barbara B.
4 out of 5
4/27/2021
I was surprised that with an appointment the service took the entire day. Was told that they were short of employees. I don't find fault with Rob,he's the best.
Michael C.
5 out of 5
4/25/2021
Friendly, fast and professional service always from Hansel Ford! My go to Ford dealership in Northern California. Thanks, -Mike Cohen
Maritza I.
5 out of 5
4/24/2021
Woody is always the best!
Tilianne T.
5 out of 5
4/24/2021
Woody is always the best help!
CHRISTOPHER H.
5 out of 5
4/24/2021
Thanks!
Hillary R.
5 out of 5
4/23/2021
Everyone was so polite and efficient.

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