Always receive great service..thank you!
It always takes longer than I want, but Rob keeps me informed. Communication is the best. I’m a faithful customer. Thank you.
I have always had good service from Hansel. I especially appreciate the pick up and delivery of my car during this Covid-19 time.
Thank you so much.
Woody is always polite and friendly. He takes good care of my KMX for me. Completely satisfied.
Anthony provided excellent service
Overall the service was strong. Not exceptional but Certainly good.
The guys took care of a electrical problem I've had since I bought it. Bless them all and give them a raise.
Rob has been very conscientious in delivering consistent quality customer service throughput our family’s time with Hansel Ford.
Accidents will happen. I got my car back and everything seemed fine until I tried to make a phone call. Maybe somebody connected their phone while working on it. Also there's an engine icon that is now lit up. So I'm coming back tomorrow
Woody is an extremely hard working positive person. Although the timeline of my repair was longer than expected. I had an early morning appointment on a Wednesday and my car was not seen by a technician until Thursday afternoon. That was a scheduling issue - although frustrating not Woody’s fault. My high satisfaction rating is for the service provided by Woody.
I was mostly satisfied.
I didn’t appreciate what seemed like up sell for additional services.
No need to contact me. Thank you.
He was very nice and got the job done in only a few minutes
Great customer service and issue was resolved quickly.
I’ve been working with service manager Woody. And he has been exceptional. I want to point that out especially. We’ve had some tricky issues with the customized Ford raptor from Rocky Ridge and he has been advocating for me 100% and really thorough and going about the fixes. Terrific service. I’m very grateful
Always take my car to your shop, because always gotten great service with informative, honest answers.
Woody is very professional, thorough, and friendly! He’s a pleasure to wrk with!
We trust Woody's judgement and work ethic!! WE KNOW that when Woody is in charge of our servicing needs that our car will not be released until he is 100% satisfied that WE will be happy!!
Marilyn C
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