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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1990 reviews 69%
4 star 637 reviews 22%
3 star 63 reviews 2%
2 star 119 reviews 4%
1 star 87 reviews 3%
Review Us
Stella S.
5 out of 5
9/11/2020
Great service Thank you
Adrianne P.
5 out of 5
9/11/2020
Rob was great! Excellent service!
Mark G.
5 out of 5
9/11/2020
Once again rob went above and beyond with his customer service He kept me informed and advocated for me on repairs to my ford raptor. Thanks Mark
Hector L.
5 out of 5
9/10/2020
Excellent service!!!
Sherry H.
5 out of 5
9/10/2020
Very friendly and helpful
Kenneth W.
4 out of 5
9/10/2020
I would just like to say Woody has been taking care of me and my F150 for the last 8 years and I am extremely satisfied with the quality care I have received from Woody.
Dee J.
4 out of 5
9/10/2020
It was a Holiday weekend and Woody contacted me the first working day to update me and had my cat finished before the end of the following day I can’t say enough about his service management.
Gunther H.
5 out of 5
9/10/2020
No comment
Kevin M.
4 out of 5
9/10/2020
Anthony was good. You guys need to staff more people in the service department. Almost every time I drop my truck off, I have to wait in line for a while.
Kathleen K.
5 out of 5
9/10/2020
AJ was great.
Bobby S.
4 out of 5
9/9/2020
Thanks AJ for making it super fast and easy. I was able to come in and he noticed me right away and said, “let’s go get the loaner car.” I didn’t have to wait in line for a long time and was able to get back to work. As an inspector for PG&E, we have enough to deal with and I really appreciate the job you did. Thank you!
Joe C.
5 out of 5
9/9/2020
Very happy
Roger B.
5 out of 5
9/8/2020
Great service. Thanks, Rob and A.J.
David A.
4 out of 5
9/6/2020
AJ is so professional and courteous. He was honest and up front With my car issues. He communicated the issue and the timeline of when it would be ready.
Ron H.
1 out of 5
9/6/2020
Courtesy car was ok. Advance notice for length of service was not given . Ron
Karen H.
4 out of 5
9/6/2020
Nice kind service rep. woody that’s what makes me coming back to Santa Rosa from Napa
Amado S.
5 out of 5
9/6/2020
Very polite , excellent service
Dariana A.
5 out of 5
9/5/2020
Excellent service, thank you.
Suzanne B.
5 out of 5
9/5/2020
The service was great and my service writer was friendly and professional.
RANDY C.
4 out of 5
9/5/2020
I appreciate your candor and respect. Your service has turned me around and I appreciate that. Thx

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