Your service team has always been great to work with.
David provided exceptional service ! Professional friendly knowledgeable and personable . Perfect!
Robert did a great job, kept me informed and up to date on all the work.
Rob C Hussey provided excellent service and customer service as is consistent over the many years I have dealt with him!
I didn’t have my car for 3 months. When I got it back, water was leaking in. Shouldn’t have to deal with that for a 5 year Lincoln. Woody was awesome, ,but interior was a mess. It’s white. Not not if I ever buy a Lincoln again, considering money spent on buying it
Has taken care of me multiple times with efficiency and care
Everything went very wellThank you for being timely
Rob was very helpful with my time constraints, and handled my issue quickly and correctly.
Great service, and on time. Thanks Ford ????
Only 1 thing
When the techs change something on the dash could they please dial everything back to where it was
They know how to better than I can
David took the time to print out the scheduled maintenance for the vehicle and explain to me when an item is replaced as I was asking for item to be replaced now. David displayed excellent customer service especially during COVID.
I appreciate your team taking the next steps after they could not figure out what was wrong with car by contacting Ford engineers. However I had to drive down to make sure the service I deserved was fulfilled and get my questions answered. Please review history of car and give it back until you have done something to fix it. Give the type of service you would want for yourself or your family.
David was very helpful. Kind considerate and thoughtful
George always takes great care of me & my car!! He’s totally on it, remembering all that been done to my car. He’s an asset to the Hansel’s Ford dealership.
Gracias por la atención que me diste
Uriel
Yes I am very pleased with wooly
. He completely when out of his way to take care of the issue. Take care of the problems.On my truck I am very satisfied the service and expertise of Woody's performance at his job
The service department at Hansel Ford is great. They were very helpful even though it was very busy and I didn't have a scheduled appointment. I appreciated it very much.
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