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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1990 reviews 69%
4 star 637 reviews 22%
3 star 63 reviews 2%
2 star 119 reviews 4%
1 star 87 reviews 3%
Review Us
George R.
5 out of 5
3/5/2021
Always enjoy the friendly atmosphere there and good service.
Stephanie L.
5 out of 5
3/5/2021
Woody is a top notch service writer, giving his customers excellent service, and While showing professionalism and care.
Gina C.
4 out of 5
3/5/2021
Woody is a pleasure to work with.
PETERSON MECHANICAL.
5 out of 5
3/4/2021
Great Job
BOB K.
4 out of 5
3/4/2021
Thanks Woody????
Damon And.
5 out of 5
3/4/2021
David was extremely professional, knowledgeable, and a pleasure too do business with!
JOSE M.
3 out of 5
3/4/2021
no se arreglo el problema sigue igual
Miguel R.
5 out of 5
3/4/2021
Excellent service
Tim L.
5 out of 5
3/4/2021
Woody gave me the vip service as usual. Very satisfied
Hiwet H.
5 out of 5
3/4/2021
I was very impressed by my experience with the service team. I especially appreciate Woody’s communication and comittment to making sure I was able to get to my vehicle on time once the repair was finished.I am truly impressed with the level of customer service I received at Ford.
GARY L.
5 out of 5
3/3/2021
Woody is a great service to Hansel Ford. Woody remembers me every time I bring my F150 in for service and his happy demeanor and knowledge of Ford services is unmatched.I trust my service needs with him. I am now a life long customer with Hansel Ford.
Paul Z.
5 out of 5
3/3/2021
Rob is always very thorough in explaining what’s going on with the situation, listens and answers my questions in a thoughtful and respectful manner is courteous, responsive and always follows through on behalf of Hansel. I appreciate the highest level of service and confidence about my repairs and recalls I get from Rob. 5 Stars.
Jeremy B.
4 out of 5
3/3/2021
AJ was great. Looking forward to working with him in the future to take care of my vehicle’s maintenance.
Soledad C.
5 out of 5
3/3/2021
David was very professional and very helpful
Jorge S.
4 out of 5
3/3/2021
I am so happy that after 4 years trying to get rid of the check engine light and I am thinking to sell this vehicles I could not sell them because of the check engine problem. This time they hit it and fix it. Thank you hansel team!!!
ROBERT H.
5 out of 5
3/3/2021
AJ was very professional, polite, and very knowledgable!
Fred R.
5 out of 5
3/2/2021
very proffesional and personable.
Lorraine B.
5 out of 5
3/2/2021
Very nice people
TED H.
5 out of 5
3/2/2021
Good service.
Karl E.
5 out of 5
3/2/2021
It all went well and was delivered on time. Thank you

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