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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1990 reviews 69%
4 star 637 reviews 22%
3 star 63 reviews 2%
2 star 119 reviews 4%
1 star 87 reviews 3%
Review Us
Ricardo B.
5 out of 5
3/7/2021
Jorge is very professional and answers all questions every time..
Robert F.
5 out of 5
3/7/2021
Jorge kept me up to date on the service for my vehicle.
Gordon S.
4 out of 5
3/7/2021
David is an asset to Hansel.
Robert M.
4 out of 5
3/7/2021
Unbelievable customer service. Thank you AJ for the great service, great communication, and incredibly fast service. Hopefully my truck holds up and I don’t have to come back but all future work on my truck will be done by your dealership.
Andrea G.
5 out of 5
3/6/2021
Thank you Woody! You made my service appointment easy. You are very kind, knowledgeable and thorough. With appreciation, Andrea.
TERRI F.
5 out of 5
3/6/2021
Woody is great! He is very customer oriented
John C.
4 out of 5
3/6/2021
Rob has ALWAYS been very helpful
Shirley C.
5 out of 5
3/6/2021
Anthony was very friendly and professional. He did a great job!
Home Run.
5 out of 5
3/6/2021
Woody is an asset to your team!!!
KIM S.
5 out of 5
3/6/2021
Everything proceeded as anticipated per the team's communications with me. On time and smooth.
Mark R.
5 out of 5
3/5/2021
Rob has always been a great service manager. He has my full confidence and respect and I enjoy working with him very much.
Linda C.
5 out of 5
3/5/2021
Thank you I've never received anything but excellent service from this location.
PETE A.
5 out of 5
3/5/2021
Actually my service advisor was Ron and he did a great job.
Mark B.
5 out of 5
3/5/2021
AJ is a true professional and a real credit to Hansel and Ford. Great service it where it’s at and your team definitely provides service
Bonnie S.
5 out of 5
3/5/2021
Woody is one of the best employees you have.
BRISEIDA S.
5 out of 5
3/5/2021
Very polite and am completely satisfied with the customer service received furing my visit
Ann P.
1 out of 5
3/5/2021
Disappointed that I will have to bring car back after part is received. Glad you found the problem though.
Erika L.
5 out of 5
3/5/2021
The job was done in a timely manner. Excellent customer service. Thanks!!
CHRISTINA T.
1 out of 5
3/5/2021
I left with no tire caps even after i mentioned it to service guy that i left without them the previous time.
JENNIFER G.
5 out of 5
3/5/2021
Very nice take care of my needs that I needed done was very happy with the outcome

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