Thank You for helping my car with good maintenances .
Rob is always responsive. I cant think of a better representative for Hansel Ford and continue doing business with your company because of the exceptional service Rob provides
Josh was able to make it nice and easy to help me with my car battery, I just happened to be coming in just out of the blue because I noticed it sounded weird this morning when starting it so I went to a couple places they didn’t have the battery in stock, luckily I was able to stop in without and appointment and Josh was able to help get a walk-in battery replaced without an appointment. I waited in the lounge area and enjoyed in a beverage and snacks. Maybe thirty minutes later I’m back on the road and my car sounds great.
Very bad service, my car crashed, I waited 2 weeks for my car to look bad. I was charged enough for a very bad service and now I have to return it to be fixed again and I find it very difficult to be doing these laps when they should ensure that they deliver the car well !!!
Carol was excellent in every way! She was professional, polite & courteous!Thanks for another Great service!
Rob is great, he is always watching out for our best interests and providing the highest level customer service.
Thank you!
Having my own auto repair towing bus. I've been around cars and shops my whole life and I can honestly say that this dealership was WORLD CLASS FAST and PROFESIONAL at least on factory recalls
Carol went above and beyond and got me on the road so I could get to work on time.
Satisfied with the service and job well done.
Thank you
Ive been going to the service department in Petaluma for years and Josh was way more helpful than most of the people I’ve dealt with down there. Glad that we live closer to the Santa Rosa shop.
Woody and the team at Hansel Ford/Lincoln are very professional and knowledgeable. They are a pleasure to work with.
Great job. Woody is the best!!
Woody is great! He always remembers me and my kids, is very friendly and helpful. I am always happy to deal with him.
Rob was excellent. I stick with Hansel because if folks like Rob. No BS.
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