AJ gave great service. Saw me waiting and walked down and said I can help you down here. Nice touch rather than waving me over or shouting. Showed he has manners. Very personable and knowledgeable. Addressed all my questions. Followed through with getting me a ride back home. Scheduled some needed warranty work on my car. Was very nice, and addressed my cars needs.
I had scheduled ann appointment for a repair! My appointed was on time took about 90 minutes to complete and my vehicle was returned washed an vacuumed
Woody makes everything so easy simple and friendly.
I would like to extend a gracious thank you to the team at Hansel Ford. From scheduling the to the completed repairs, my overall customer experience was excellent.
Sincerely,
Extremely Satisfied Customer
I was very impressed from the moment I stepped in! Everyone was very kind, friendly, professional and on-time. I had bad experiences from the dealership of Petaluma that I never returned for future car services. Plus my car feels much better as well! I’m very satisfied with the service that was provided, I feel very taken care of. Thank you all!
All very nice people in the service dept. at Hansel Ford. Enjoy doing business with them.
Always good care at Hansel!
I originally worked with Rob in your service department, who did an amazing job in making sure I was happy and all my concerns were handled promptly. Jorge did an equally great job. Hansel Ford customer is top notch.
A three hour wait for a scheduled oil change is way too long.
Excellent prompt service. Very much appreciated!
Everyone there was very friendly and professional and got me in and out in a timely fashion. It was greatly appreciated. Thank you, thank you
Job well done, too many reminders 3 in one week.
AJ was very professional and works a long, hard day each day at the service center. Even though he did not have good news for me on my Flex, he explained everything very well.
Carol was great.
I was kept informed and all services were performed.
STEPHEN
Thank you for everything... this is the only place I bring my car! This will be the place I buy my next!
Brandi W
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